3.RMA policy: customer bear all the freight and duty charge to factory,and the factory afford retum freight charge.
4.Remark: ROHS, CE & FCC certificates in e-file format are available.
5.MOQ: 1pc, sample order are welcome for your evaluation.
USER Special Display Technology ( SDT ) has been established since 2003. We are a higha-tech enterprise specializing in the development, production and world distribution of special digital displays. ( Digital advertising solutions ) We can customize and supply from 5 to 82 inches displays and we are always focusing on our customers’ requirements and needs. Our multi language speaking international sales team lead by our Canadian VP makes us one of the easiest Chinese companies in our field to deal with. Our years of success stories in our overseas projects has proven us to be leading our market. We at USER SDT understand the importance of being efficient in communicating with our customers, the importance for the customer to sense that we understand their questions and concerns. Give us a try, write to us, ask your questions and see how our staff will be able to make you feel secure and worry free.
As one of the leading providers of special display solutions, USER always stands on the forefront of the special displays development. Its products are divided into several series: CCTV LCD monitor, Industrial LCD monitor, Broadcast LCD monitor, medical LCD monitor, Touch screen LCD monitor, Multimedia kiosk, large size high definition data LCD display, LCD video wall, video wall processor, digital signage and so on.
USER’s products have been widely used in a variety of areas such as security monitoring, stock exchanges, traffic control centers, airports, media centers, military systems, public space, shopping areas, banks, schools, hospitals, special circumstances etc. providing cost-effective products and customer-oriented services, USER has become the ODM / OEM partners of a number of world-class companies. LCD Series products have been exported to Russia, the United States, Italy, Israel, Australia, South Korea, Africa, Southeast Asia, the Middle East and other regions.
Our company has been awarded the ISO9001 quality management system certificate, and the products series are certified to CE, FCC, RoHS and UL certificate. In 2009, "USER" was awarded "the most competitive brand". Any inquires are warmly welcome!
1) Q: Are you a factory or trading company?
A:We are a OEM/ODM factory.
2) Q:What payment methods your company accept?
A:We accept most ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is one whole year after delivery at best.
4) Q:I haven't done business with you guys before,how can i trust your company?
A:Our company has been in Alibaba.com for almost 7 years,which is longer than most of our fellow suppliers,we've been golden suppliers for years.what'smore,we've got quite a lot authority certificates,for example,CE,UL,RoHS,FCC ISO9001, BV, Alibaba onsite check certificate. I hope those above will be persuasive enough.Our Trade Assurance Limit is US $323,000, and it is still going up.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggestExpress and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by the best price and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on the product.
A:We hope you know that our company USER perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.