1piece with single inner carton and single outer box
1-5 working days to test well before it is sent out
Mobile Phone: 86 15817241018
The concept of our after-sales service is efficient, professional, satisfied. Our aim is that every customer makes order without any after-sales service worry. Our product's warranty is 12 months. Its valid time starts from the time you receive it.
In warranty time:
1.When scooter has problem, please contact our salesman, and send us the faulty video and describe the problem so that we can confirm the problem with our after-sales service department.
2.Our after-sales service department will deal with the problem within 24 hours because of time difference.
3.Our salesman will contact you and tell you the solve solution. If need replace parts, we will send you the new replacement parts immediately by express (3-4 days you can receive it) after your sending back the important faulty parts.
4. After sending new replacement parts, our salesman will send you the video to guide how to replace parts.
After warranty time:
When scooter has problem, please contact our salesman, We will try our best to solve it.
Q: Is it possible to OEM customize the scooter and the packaging with our logos? How
much would it cost?
A: Yes, OEM/customizing is welcome for bulk orders. We could discuss further and will offer
you a discount and the budget according to your quantity.
Q: Are you a factory or trading company ?
A: We are factory, we can offer best price for best quality.
Q: What is your payment methods?
A: T/T for bulk orders. Western Union or PayPal for sample.