Q1. How Much Hair Do I Need? A : For average head size, here is my suggestion: 12"-14": 2 bundles 16"-22": 3 bundles 24"-28": 4 bundles or more And if use with a top closure, will look much perfect.
Q2,Why shed about 1-2 strands when I initially ran my hands through the bundle? A:It is the floating hair that are not brushed cleanly ,it will not shed anymore after brushed , it is not the quality problem, if the hair is shedding from the weft, then the hair will shed endlessly. there is another case is that some hair will broken since it is very soft and thin,also,pls being understanding this point.
Q3. Why are my hair extensions getting tangled? A: It could be caused by dry hair. Pls make sure to wash & condition your hair every 3-4days, Using a soft brush or wide tooth brush, start at the bottom and work your way up slowly. You could go to your stylist for further suggestions
Q4.Can they be straightened, curled ? A: Yes you could use hair straightener or hair curler to style the hair.However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.
Q5: Can I dye/color the hair? A. Yes. The hair can be colored.As a general rule it is easier to darken the hair than to lighten the hair. We recommend to dye darker, since it is difficult for the original colour to fade.We highly recommend having your hairdresser dye the virgin hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use a good quality products and test a small sample first.
Q6.why the wavy get down after sometime ? A. because it is virgin cuticle remy hair without any chemical treatment, all the curl and wave is made for steam processing, so it result in the shape will not be kept as long as the chemical treatment one, but this virgin cuticle remy hair can be used for very very long time and health since all the cuticle on the hair in the same direction, while the chemical treatment hair can not be used as long as virgin cuticle remy hair, but it can keep the shape longer and might hurt your health.
Q7.what is your quality guarantee ? A. we are the Supplier Assessment in Alibaba, our quality is audited by TÜV Rheinland and Bureau Veritas, who are the leading global independent test provider with a history stretching back 140 years. What is more, if any quality problem, we will refund you money or exchange new goods for you.
Hair extension Return Policy
1,If customer feel the quality of Brazilian hair is low, you can return our Brazilian hair , and we will refund all your money after we confirm it is our original condition Brazilian hair.
2,If customer feel our Brazilian hair.is not exactly like the picture show, you can return our Brazilian hair and we will refund all your money after we confirm it is our original condition Brazilian hair .
3, If there is any problem of Brazilian hair , including common problem tangling and shedding, we guarantee that repair Brazilian hair free within 7 days.
4,pls tell us the detailed information of the Special orders, we will try our best to do same one for you.
If you have any questions,pls contact us freely,thanks for