Amazon Website Crashing On Arc Heres Why Troubleshooting

For many users, the Arc browser has become a favorite due to its sleek design, tab organization features, and productivity-focused interface. However, some have reported persistent issues when accessing Amazon—pages failing to load, sudden crashes, or freezing during checkout. If you're encountering the same problem, you're not alone. The issue isn't necessarily with Amazon itself, but rather a combination of browser-specific behaviors, extensions, and underlying system settings that can interfere with how Arc handles complex websites like Amazon.

This guide breaks down the most common causes behind Amazon crashing on Arc and provides actionable solutions. Whether you're shopping for essentials, tracking deliveries, or managing your Prime account, these fixes will help restore stability and performance.

Why Amazon Crashes on Arc Browser

amazon website crashing on arc heres why troubleshooting

Arc, developed by The Browser Company, prioritizes minimalism and workflow efficiency. But this focus sometimes comes at the cost of compatibility with high-resource websites. Amazon, one of the world’s most dynamic e-commerce platforms, uses heavy JavaScript, real-time updates, third-party ad scripts, and personalized content delivery—all of which can strain less conventional browsers like Arc.

Unlike Chrome or Firefox, Arc is built on a modified version of Chromium but with significant architectural changes in memory management and background processes. These differences mean that while Arc excels in speed and organization, it may struggle under the weight of Amazon's script-heavy pages, especially during peak traffic times like holiday sales.

“Modern browsers need to balance innovation with backward compatibility. When sites like Amazon rely on aggressive tracking and rendering, niche browsers often hit unexpected limits.” — David Lin, Web Performance Engineer at SpeedLayer Analytics

Common Causes of Amazon Crashes on Arc

  • Heavy JavaScript execution: Amazon dynamically loads product recommendations, pricing updates, and ads using extensive scripts that can overwhelm Arc’s tab suspension model.
  • Extension conflicts: Ad blockers, privacy tools, or coupon finders may interfere with Amazon’s DOM structure, causing instability.
  • Outdated browser version: Running an older build of Arc may lack critical security patches or rendering fixes.
  • Hardware acceleration issues: GPU rendering bugs can cause crashes on certain macOS configurations where Arc integrates tightly with system graphics.
  • Cache and cookie bloat: Accumulated session data from frequent Amazon use can degrade page load performance over time.
Tip: Try opening Amazon in a private/incognito window in Arc. If it loads without crashing, the issue is likely cache, cookies, or extension-related.

Troubleshooting Steps to Fix Amazon Crashes

Step 1: Update Arc to the Latest Version

Ensure you’re running the most recent release. The Browser Company frequently pushes updates addressing stability and compatibility.

  1. Click the Arc menu (top-left corner).
  2. Select “Check for Updates.”
  3. If available, install the update and restart the browser.

Step 2: Disable Extensions Temporarily

Third-party add-ons are among the top culprits for site-specific crashes.

  1. Go to Settings > Extensions.
  2. Turn off all extensions, especially ad blockers and shopping assistants.
  3. Reload Amazon and test functionality.
  4. If stable, re-enable extensions one by one to identify the offender.

Step 3: Clear Browsing Data

Bloated cache or corrupted cookies can prevent Amazon from initializing properly.

  1. Navigate to Settings > Privacy & Security.
  2. Select “Clear Browsing Data.”
  3. Choose “All Time” as the time range.
  4. Check boxes for Cookies, Cache, and Site Data.
  5. Confirm deletion and restart Arc.

Step 4: Adjust Hardware Acceleration

If crashes occur during scrolling or image loading, GPU rendering may be the cause.

  1. Go to Settings > Advanced.
  2. Toggle off “Use hardware acceleration when available.”
  3. Restart the browser and revisit Amazon.

Note: This may reduce overall performance slightly but improves stability on older MacBooks or M1 systems with driver inconsistencies.

Step 5: Reset Site Permissions for Amazon

Overly restrictive permissions can block essential Amazon scripts.

  1. Visit amazon.com and click the lock icon in the address bar.
  2. Select “Site Settings.”
  3. Reset all permissions to default (allow cookies, JavaScript, pop-ups).
  4. Reload the page.

Do’s and Don’ts: Managing Amazon in Arc

Do’s Don’ts
Use Arc’s “Pinned Tab” feature for Amazon to keep it optimized Run multiple Amazon tabs simultaneously across spaces
Keep Arc updated weekly via auto-updates Ignore update notifications for extended periods
Whitelist Amazon in your ad blocker if used Install unverified extensions promising “Amazon deals”
Use Arc’s split view sparingly with Amazon to reduce memory load Leave Amazon open 24/7 in background tabs

Real-World Example: A Frequent Shopper’s Experience

Sarah, a remote worker and daily Amazon user, relied on Arc for her browsing needs. She noticed that every time she tried to access her cart during Prime Day, the browser would freeze and crash. Initially assuming it was an internet issue, she switched to Safari and found Amazon loaded instantly.

After testing various settings, Sarah discovered that her ad blocker—uBlock Origin—was aggressively filtering Amazon’s recommendation scripts, triggering a JavaScript error that Arc couldn’t recover from. By disabling the extension only for Amazon and clearing her cache, she restored full functionality without switching browsers permanently.

Her experience highlights how seemingly minor configuration choices can have major impacts on site reliability in modern browsers.

Alternative Solutions When Troubleshooting Isn’t Enough

If Amazon continues to crash despite following all steps, consider these workarounds:

  • Use Arc’s “Open Externally” feature: Right-click the Amazon tab and choose “Open in System Browser” to launch it in Safari or Chrome.
  • Create a dedicated app space: In Arc, pin Amazon to a separate Space with minimal other tabs to reduce memory pressure.
  • Switch primary browser temporarily: For critical shopping events (e.g., Black Friday), use Chrome or Safari until Arc improves compatibility.
Tip: You can still enjoy Arc’s organizational benefits by using it for research and task management, while reserving Chrome or Safari for transaction-heavy sites like Amazon.

Frequently Asked Questions

Why does Amazon crash only in Arc and not in other browsers?

Arc manages memory and background tabs differently than traditional browsers. It suspends inactive tabs more aggressively, which can disrupt long-running scripts on sites like Amazon. Additionally, its integration with macOS may expose edge cases in rendering engines that don’t appear in Chrome or Firefox.

Can I report Amazon crash issues directly to Arc’s developers?

Yes. Arc encourages user feedback through their official Discord server and in-app feedback tool. Include details like your macOS version, Arc build number, and steps to reproduce the crash for faster resolution.

Is Amazon blocking Arc intentionally?

No evidence suggests Amazon actively blocks Arc. The crashes stem from technical incompatibilities, not policy decisions. Amazon supports all standards-compliant browsers, but complex front-end logic can unintentionally break on less common platforms.

Final Recommendations and Pro Checklist

To maintain a smooth Amazon experience on Arc, follow this concise checklist:

  • ✅ Update Arc weekly
  • ✅ Clear Amazon site data monthly
  • ✅ Disable non-essential extensions on Amazon
  • ✅ Monitor system resources during heavy browsing
  • ✅ Use external browsers for checkout if instability persists

Conclusion: Take Control of Your Browsing Experience

Experiencing Amazon crashes on Arc doesn’t mean you have to abandon a browser you love. With targeted troubleshooting and smart usage habits, you can significantly reduce—or even eliminate—these disruptions. The key lies in understanding how Arc’s innovative design interacts with resource-heavy websites and adjusting settings accordingly.

As web technologies evolve, so will browser compatibility. Staying proactive about updates, extensions, and system health ensures you get the best of both worlds: Arc’s elegant interface and Amazon’s seamless shopping experience.

💬 Have you fixed Amazon crashes on Arc? Share your solution in the comments below—your insight could help another user avoid hours of frustration!

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Noah Carter

Noah Carter

Construction is where engineering meets innovation. I write about heavy equipment, smart site management, and the latest machinery technologies reshaping how we build the world. My mission is to help contractors, builders, and developers make informed decisions that drive safety, productivity, and sustainability on every project.