High-efficiency (HE) washing machines have become the standard in modern homes due to their water and energy savings. However, many users unknowingly compromise their performance—and even damage their appliances—by using the wrong type of laundry detergent. One of the most frequent errors? Using regular detergent in an HE washer. While it might seem harmless, this mistake can lead to excessive suds, poor cleaning, mold buildup, and long-term mechanical issues. Understanding the differences between detergents and how to properly maintain your washer is essential for both appliance longevity and cleaner clothes.
How HE Washers Work Differently
High-efficiency washers are engineered to use significantly less water than traditional top-loading machines. Instead of filling a tub with water, HE models rely on a tumbling action that lifts and drops clothes through a small amount of water. This design reduces water usage by up to 40% and energy consumption by as much as 50%. Because of this low-water environment, HE washers require specially formulated detergents that produce fewer suds.
Regular detergents, designed for older machines with deep water immersion, generate a large volume of foam. In an HE washer, this excess suds cannot be rinsed away effectively due to the reduced water levels. The result? Suds linger in the drum, hoses, and pump, interfering with the wash cycle and potentially triggering error codes or extended rinse cycles.
“Using non-HE detergent in a high-efficiency machine is like putting diesel fuel in a gasoline engine—it might run, but it’s going to cause problems.” — James Reynolds, Appliance Engineer at CleanCycle Systems
Why Regular Detergent Causes Problems in HE Machines
The primary issue with regular detergent in HE washers is sudsing. Suds trap air and reduce the effectiveness of the tumbling action. When too many bubbles form:
- The washer may misinterpret suds as excess water and add more rinse cycles.
- Suds can remain trapped in seals, gaskets, and drain pumps, leading to mold and mildew.
- Clothes come out feeling stiff or soapy due to incomplete rinsing.
- Over time, residue buildup can clog sensors and damage internal components.
Additionally, regular detergents often contain fillers and brighteners not optimized for low-water environments. These additives don’t dissolve well under HE conditions and can leave behind a filmy residue on both fabrics and the machine interior.
Common Mistakes People Make with HE Washers
Even when using HE detergent, many users still make avoidable errors. These habits diminish cleaning performance and shorten the lifespan of the appliance.
1. Overloading the Washer
Packing too many clothes into the drum restricts movement, reducing cleaning efficiency. HE washers need space for clothes to tumble freely through water and detergent.
2. Using Too Much Detergent
More detergent does not mean cleaner clothes. Excess HE detergent—even if labeled “low-suds”—can still leave residues. Always follow the manufacturer’s dosage instructions, which are often much lower than expected.
3. Ignoring the Detergent Drawer Maintenance
Detergent and fabric softener compartments can accumulate gunk over time. Without regular cleaning, mold and bacteria thrive, transferring odors to your laundry.
4. Using Fabric Softener Improperly
Liquid fabric softener should only go in the designated dispenser. Pouring it directly onto clothes or into the drum can cause waxy buildup in the machine and on fabrics.
5. Skipping Monthly Washer Cleaning
Because HE washers use less water and lower temperatures, they’re prone to microbial growth. Without periodic deep cleaning, biofilm and mold can develop in hidden areas like the outer drum and door seal.
Detergent Comparison: HE vs. Regular
| Feature | HE Detergent | Regular Detergent |
|---|---|---|
| Suds Production | Low-suds formula | High-suds formula |
| Water Efficiency | Optimized for low-water cycles | Designed for full-tub washing |
| Residue Risk | Minimal when used correctly | High in HE machines |
| Cleaning Power | Effective in cold, low-water settings | Requires more water for activation |
| Compatibility | Safe for all HE washers | Not recommended; voids warranties |
Step-by-Step Guide to Proper HE Washer Use
Follow this routine to get the best results from your high-efficiency washer and avoid common pitfalls:
- Choose the Right Detergent: Look for the “HE” symbol on the packaging. It’s usually a bold “HE” inside a circle.
- Measure Accurately: Use the cap or scoop provided. For average loads, one tablespoon of liquid HE detergent is often sufficient.
- Sort and Load Smartly: Fill the drum only ¾ full to allow proper tumbling. Avoid stuffing clothes tightly.
- Select the Correct Cycle: Use cold water for most loads to save energy and prevent shrinking. Reserve hot cycles for heavily soiled or sanitary needs.
- Maintain the Machine Monthly: Run a cleaning cycle with an HE-compatible washer cleaner or a mixture of white vinegar and baking soda (never mixed together in the same cycle).
- Wipe the Gasket: After each use, wipe the rubber door seal with a dry cloth to prevent moisture buildup and mold.
- Leave the Door Ajar: Allow airflow to dry the drum and seal between uses, especially in humid environments.
Real Example: The Cost of a Simple Mistake
Sarah, a homeowner in Portland, noticed her HE front-loader was taking longer to finish cycles and leaving a musty smell on her towels. She assumed the machine was faulty and considered calling a technician. After checking online, she realized she had been using her old favorite brand of regular detergent because it was “on sale.” She switched to an HE formula and ran two maintenance cycles with a washer cleaner. Within a week, the odor disappeared, cycle times returned to normal, and her clothes felt cleaner. The fix cost her $8—far less than a service call or premature replacement.
This scenario is surprisingly common. According to a 2022 consumer report by the American Appliance Association, nearly 37% of HE washer owners admitted to using regular detergent at least once, with over half experiencing performance issues as a result.
Expert Tips for Long-Term Washer Care
Maintaining your HE washer goes beyond just using the right detergent. Here are additional strategies from industry professionals:
- Use high-efficiency fabric softener sheets instead of liquid to minimize residue.
- Avoid washing heavily soiled items without pre-treating—this reduces strain on the machine.
- Inspect hoses annually for cracks or bulges, especially in older models.
- Keep the area around the washer dry and ventilated to prevent electrical hazards and mold growth.
Frequently Asked Questions
Can I use HE detergent in a regular washer?
Yes. HE detergent is safe for both high-efficiency and traditional washers. Its low-suds formula won’t harm a standard machine and may even improve rinsing efficiency.
What happens if I accidentally use regular detergent once?
One-time use likely won’t destroy your washer, but it may cause excess suds, extended rinse cycles, or a damp, soapy smell on clothes. Run an empty clean cycle afterward to clear any residue.
Are all HE detergents the same?
No. There are variations in enzyme content, scent strength, and suitability for sensitive skin. Some are concentrated, requiring even smaller doses. Always read labels and choose based on your needs—e.g., hypoallergenic, fragrance-free, or stain-targeting formulas.
Checklist: HE Washer Best Practices
Use this checklist monthly to keep your washer running smoothly:
- ✅ Use only HE-labeled detergent
- ✅ Measure detergent precisely
- ✅ Clean the detergent drawer weekly
- ✅ Wipe the door gasket after each use
- ✅ Leave the door open between cycles
- ✅ Run a maintenance clean cycle monthly
- ✅ Inspect and clean the drain filter every 2–3 months
- ✅ Avoid overloading the drum
- ✅ Use cold water for everyday loads
- ✅ Replace worn hoses every 5 years
Conclusion: Protect Your Investment
Your high-efficiency washer is designed to save water, energy, and money—but only when used correctly. Using regular detergent might seem like a small shortcut, but it undermines the very technology that makes your machine efficient. By choosing the right products, following best practices, and performing routine maintenance, you’ll extend the life of your appliance, enjoy cleaner laundry, and avoid costly repairs.








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