If you've recently checked your bank statement and noticed a recurring $9.99 charge from DoorDash, you're not alone. Thousands of users have reported unexpected or unexplained charges at this exact amount. While it may seem like a random fee, the $9.99 charge is typically tied to one of DoorDash’s subscription services—most commonly DashPass. The issue arises when users either forget they signed up, didn’t realize they were enrolling in a paid plan, or their free trial automatically converted to a paid membership.
This article breaks down exactly why DoorDash is charging you $9.99, what that fee covers, and—most importantly—how to stop it. We’ll walk through real examples, provide a step-by-step cancellation guide, and include expert-backed advice on managing digital subscriptions to avoid surprise charges in the future.
Why Is DoorDash Charging Me $9.99?
The $9.99 monthly charge from DoorDash is almost always linked to DashPass, the company’s premium membership program. For $9.99 per month, DashPass offers benefits such as:
- Free delivery on orders over $12 from eligible restaurants
- Reduced service fees
- Exclusive deals and discounts
- Access to DashMart for lower delivery minimums
While these perks sound appealing, many users end up paying for DashPass without realizing it. Common scenarios include:
- Signing up for a 30-day free trial and forgetting to cancel before it ends
- Mistakenly tapping “Join Now” during checkout under time pressure
- Being enrolled via promotional ads or pop-ups that auto-enroll after a trial
- Family members or shared device users activating the subscription unknowingly
“Recurring digital subscriptions are among the top sources of unnoticed charges on consumer accounts. Auto-renewals on services like DashPass often fly under the radar until someone reviews their bank statements.” — Laura Simmons, Consumer Finance Analyst at BrightEdge Advisory
How to Stop the $9.99 DoorDash Charge: Step-by-Step Guide
If you don’t want to continue paying $9.99 per month, follow these clear steps to cancel your DashPass membership and prevent future charges.
- Open the DoorDash app or visit doordash.com and log into your account.
- Tap on your profile icon (usually in the top-left or bottom-right corner).
- Select “Account Settings” or “Membership”.
- Look for DashPass in the menu. If active, you’ll see a message like “Renews on [date]” or “$9.99/month”.
- Tap “Manage Membership” or “Cancel Subscription”.
- Follow the prompts. DoorDash may ask why you’re canceling—this is optional.
- Confirm cancellation. You should receive an email confirmation shortly after.
Once canceled, you’ll retain DashPass benefits until the end of your current billing cycle. After that, the subscription will not renew, and no further $9.99 charges will appear.
What If I Can’t Find the Cancel Option?
Sometimes, users report being unable to cancel directly through the app. This usually happens if your subscription was managed through Apple App Store or Google Play, depending on your device.
In such cases, you must cancel through the platform where the payment was processed:
For iPhone/iPad Users (Apple Subscriptions):
- Go to Settings > [Your Name] > Subscriptions.
- Find DoorDash DashPass in the list.
- Tap it and select Cancel Subscription.
For Android Users (Google Play):
- Open the Google Play Store app.
- Tap the profile icon > Payments & subscriptions > Subscriptions.
- Select DoorDash and tap Cancel.
Canceling through Apple or Google does not require contacting DoorDash support, but it ensures the payment pipeline is cut off at the source.
Real Example: How Sarah Stopped Her Unwanted $9.99 Charges
Sarah, a teacher from Portland, noticed a $9.99 DoorDash charge on her credit card three months in a row. She hadn’t ordered food recently and didn’t recall signing up for anything. After checking her account, she remembered using a “Free Delivery for 30 Days” promo back in June. She assumed it would just expire—but instead, it auto-renewed.
She followed the cancellation steps through her iPhone settings, canceled the subscription, and contacted her bank to dispute the most recent charge since she hadn’t authorized the renewal. Within a week, the disputed charge was reversed, and she set a calendar reminder to review all subscriptions quarterly.
Sarah’s experience is common. Free trials with automatic renewals are legal, but they rely on consumers forgetting to cancel—a practice regulators have increasingly scrutinized.
Prevention Checklist: Avoid Surprise Subscriptions
To protect yourself from unexpected charges like the DoorDash $9.99 fee, use this actionable checklist:
- ✅ Always read the fine print when signing up for free trials
- ✅ Set a phone reminder 3 days before a trial ends
- ✅ Use a dedicated email for subscriptions to track sign-ups
- ✅ Regularly review bank and credit card statements
- ✅ Turn off auto-renewal immediately after starting a trial
- ✅ Use virtual cards with spending limits for online services
DashPass: Do’s and Don’ts
| Do’s | Don’ts |
|---|---|
| Use DashPass if you order frequently (2+ times/month) | Assume the free trial will cancel itself |
| Track your savings to ensure you’re getting value | Ignore renewal reminders from DoorDash |
| Cancel via Apple/Google if the app doesn’t allow it | Wait weeks to dispute unauthorized charges |
| Take advantage of exclusive member-only deals | Share login details that might trigger accidental enrollments |
Frequently Asked Questions
Will I get a refund if I cancel DashPass?
No, DoorDash does not offer refunds for partial months. However, you can continue using DashPass benefits until the end of your billing cycle. If you were charged without consent or during a promised free period, contact customer support or your bank to dispute the charge.
Can DoorDash charge me $9.99 without DashPass?
Rarely. In some cases, a temporary system glitch or failed transaction retry might show a similar charge, but these are uncommon. The vast majority of $9.99 charges are tied to DashPass. Check your account activity in the app to confirm.
How do I contact DoorDash about an unauthorized charge?
Open the app, go to Help > Contact Us, and select “Billing & Payments.” Choose “Report Unauthorized Charge” and provide your transaction date and amount. Response times vary, but most issues are resolved within 24–48 hours.
Final Thoughts: Take Control of Your Subscriptions
The $9.99 DoorDash charge is not a scam—but it can feel like one when you didn’t expect it. DashPass is a legitimate service designed for frequent users, but its automatic enrollment model catches many off guard. The good news is that stopping the charge is simple once you know where to look.
More importantly, this situation highlights a broader issue: digital subscriptions are easy to start and often hard to track. Taking a few minutes each month to audit your recurring payments can save you hundreds per year. Whether it’s streaming services, meal kits, or delivery memberships, assume nothing cancels itself.








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