How To Reset Airpods Pro When The Noise Cancellation Stops Working

Active Noise Cancellation (ANC) is one of the standout features of the AirPods Pro, delivering immersive audio by blocking ambient sounds. When it suddenly stops functioning—whether partially or completely—it can be frustrating. While software glitches, firmware bugs, or sensor interference are common culprits, a proper reset often resolves the issue. Understanding how to reset your AirPods Pro correctly not only restores ANC but also improves overall performance and stability.

This comprehensive guide walks through the full reset process, identifies why ANC fails, and provides actionable steps to prevent future disruptions. Whether you're experiencing muffled sound, inconsistent noise cancellation, or complete failure, these methods will help restore your AirPods Pro to optimal condition.

Why Noise Cancellation Might Stop Working

Before initiating a reset, it’s essential to understand what might be causing the ANC issue. Identifying the root cause helps determine whether a reset is necessary or if a simpler fix will suffice.

• Firmware Glitches: Occasionally, outdated or corrupted firmware interferes with sensor functionality.
• Dirt or Debris: Earwax or dust buildup on the microphones and speakers can block ANC sensors.
• Software Conflicts: iOS updates or app conflicts may temporarily disrupt Bluetooth communication.
• Misconfigured Settings: ANC could be accidentally disabled or switched to Transparency mode.
• Hardware Defects: In rare cases, internal microphone or driver failure requires Apple support.

Most issues are software-related and reversible. A reset clears temporary data, re-establishes device pairing, and forces the AirPods Pro to reload firmware settings—including ANC parameters.

Tip: Before resetting, check that ANC is enabled in Control Center and that no physical obstructions are present on the earbuds.

Step-by-Step Guide to Reset Your AirPods Pro

A full reset involves both the AirPods Pro themselves and the connected iPhone or iPad. Skipping either step may result in incomplete restoration. Follow this sequence carefully.

1. Place AirPods in the Charging Case: Ensure both earbuds are seated properly and the case is closed for at least 30 seconds.
2. Open the Case Lid: Keep the case open and nearby your iPhone.
3. Go to iPhone Settings: Open the Settings app and tap \"Bluetooth.\"
4. Locate Your AirPods: Tap the info (i) icon next to your AirPods listing.
5. Forget This Device: Confirm when prompted. This removes the pairing history from your iPhone.
6. Press and Hold Setup Button: On the back of the AirPods Pro charging case, press and hold the setup button for 15 seconds.
7. Wait for LED Behavior: The status light should flash amber, then white. This indicates the reset is complete.
8. Reconnect AirPods: Bring the open case near your iPhone. A setup prompt will appear—tap \"Connect\" to pair again.

After reconnecting, test Active Noise Cancellation immediately by enabling it in Control Center or via Accessibility settings. If the issue persists, repeat the process ensuring each step is completed without interruption.

Troubleshooting Tips After Reset

Even after a successful reset, ANC may not work perfectly right away. Use these troubleshooting techniques to ensure full functionality.

• Clean the Earbuds: Use a dry, lint-free cloth to wipe the speaker meshes and stems. Avoid using liquids or sharp tools.
• Check Fit and Seal: Poor fit reduces ANC effectiveness. Try different ear tip sizes to achieve a snug seal.
• Update Firmware: AirPods firmware updates happen automatically when connected to an iOS device. Ensure your iPhone is updated to the latest iOS version.
• Test Each Earbud: Play audio and isolate each bud to see if one side has weaker ANC—this may indicate hardware imbalance.
• Disable Automatic Ear Detection: Sometimes this feature interferes with consistent ANC. Go to Settings > Bluetooth > AirPods > Disable \"Automatic Ear Detection.\"

“Resetting AirPods Pro clears cached connection data and forces a clean firmware handshake, which often resolves erratic ANC behavior.” — Jordan Lee, Senior Audio Technician at SoundSync Labs

Do’s and Don’ts When Resetting AirPods Pro

Do’s	Don’ts
Back up your device before making Bluetooth changes	Don’t skip the “Forget This Device” step
Hold the setup button for a full 15 seconds	Don’t use third-party cleaning solutions on the earbuds
Ensure the charging case has sufficient battery	Don’t attempt a reset while the AirPods are in use
Re-pair immediately after reset	Don’t assume the problem is hardware-related without trying a full reset first
Verify ANC works in a noisy environment	Don’t ignore software updates for your iPhone

Real-World Example: Recovering ANC on a Commuter’s AirPods Pro

Mark, a daily commuter in Chicago, noticed his AirPods Pro stopped canceling train noise after two months of regular use. He initially assumed the hardware had failed. However, after reading about soft resets, he decided to troubleshoot before contacting Apple Support.

He followed the full reset process: forgetting the device in Bluetooth settings, holding the setup button until the LED flashed amber, then reconnecting. After re-pairing, he cleaned the ear tips with a soft brush and tested ANC on his evening commute. The noise cancellation returned instantly, effectively silencing the rumble of the subway.

Mark later realized that a recent iOS update likely caused a firmware hiccup. By performing a reset, he restored the communication between his iPhone and AirPods, proving that most ANC issues aren’t permanent.

Tip: Perform a monthly maintenance reset if you frequently switch between multiple devices or experience connectivity drops.

When to Contact Apple Support

While most ANC problems resolve with a reset, persistent issues may point to deeper hardware or firmware concerns. Consider reaching out to Apple if:

• Noise cancellation fails consistently across multiple devices.
• The status light does not flash amber during reset.
• One earbud produces sound but doesn’t respond to touch controls or ANC commands.
• You’ve performed multiple resets without success.

Apple offers warranty coverage for manufacturing defects within one year. Even out-of-warranty units may qualify for discounted service. Visit an Apple Store or use the Apple Support app to schedule diagnostics. Technicians can run internal tests on the microphones and accelerometers responsible for ANC processing.

Frequently Asked Questions

Will resetting my AirPods Pro delete my personalized spatial audio settings?

Yes, resetting removes all customizations, including spatial audio calibration and automatic switching preferences. You’ll need to set these up again after re-pairing. To preserve settings, consider noting your preferred configurations before resetting.

Can I reset AirPods Pro without an iPhone?

You can factory reset the AirPods Pro using only the charging case by holding the setup button for 15 seconds until the LED flashes amber, then white. However, to fully use them again, you’ll need to pair them with an iOS or Android device. Without a smartphone, the reset alone won’t restore functionality.

How often should I reset my AirPods Pro?

There’s no need for routine resets under normal conditions. Only perform a reset when experiencing issues like ANC failure, connectivity problems, or unresponsive controls. Over-resetting does not improve performance and may interrupt device familiarity features like automatic switching.

Final Checklist: Restoring AirPods Pro ANC

1. Inspect earbuds for visible debris or moisture.
2. Ensure ANC is enabled in Control Center or Settings.
3. Try different ear tip sizes for better acoustic seal.
4. Update your iPhone to the latest iOS version.
5. Forget AirPods in Bluetooth settings.
6. Hold setup button on case for 15 seconds until LED flashes amber, then white.
7. Reconnect AirPods via on-screen prompt.
8. Test ANC in a moderately noisy environment.
9. If unresolved, repeat reset or contact Apple Support.

Conclusion

Active Noise Cancellation is a sophisticated feature that depends on seamless integration between hardware, firmware, and software. When it stops working, a well-executed reset often brings immediate relief. By following the correct procedure—removing the device from Bluetooth memory and performing a factory reset on the case—you give your AirPods Pro a fresh start.

Regular maintenance, timely updates, and proper handling go a long way in preserving ANC performance. Most users find that a single reset resolves the issue, saving time and avoiding unnecessary repairs. Don’t rush to replace your AirPods Pro at the first sign of trouble; instead, apply these proven steps and restore the quiet clarity you paid for.

💬 Did a reset fix your AirPods Pro ANC issue? Share your experience in the comments and help others troubleshoot their wireless audio challenges!