Updating your address with the Social Security Administration (SSA) is a critical step when you move. Whether you're relocating across town or across state lines, failing to notify the SSA can delay important benefits, tax refunds, or official correspondence. More importantly, keeping your information current helps protect against identity theft and ensures that government agencies communicate with you accurately. The process is straightforward—but only if you know the correct steps, required documents, and potential pitfalls to avoid.
Why Updating Your Address Matters
The Social Security Administration uses your address for multiple purposes: sending your Social Security card, delivering benefit checks or notices, processing applications for disability or retirement benefits, and coordinating with the IRS for tax-related matters. An outdated address increases the risk of misdirected mail, which could be intercepted by unauthorized individuals. In some cases, it may also trigger verification holds on your account, delaying access to essential services.
According to the SSA, over 70% of address change requests are completed online—but many applicants fail to meet eligibility requirements or submit incomplete information, leading to processing delays. Ensuring accuracy and timeliness protects not only your benefits but your personal data as well.
Step-by-Step Guide to Changing Your Address
- Determine Eligibility for Online Update
Not all individuals can update their address online. You must:- Be a U.S. citizen
- Have a Social Security number
- Hold a valid driver’s license or state-issued ID from a participating state
- Not be requesting any other changes to your record (e.g., name change)
- Create or Log In to Your mySocialSecurity Account
Visit ssa.gov/myaccount and sign in. If you don’t have an account, click “Create an Account” and follow the identity verification steps. This includes providing your SSN, mailing address, phone number, and answering security questions. - Navigate to Personal Information Section
Once logged in, go to the “My Profile” or “Personal Information” tab. Select “Update Contact Information” and choose “Address.” - Enter Your New Address
Input your full new address, including apartment number if applicable. Confirm that your ZIP code is active and correctly formatted. The system will cross-check this with your state-issued ID if available. - Review and Confirm
Double-check all details before submitting. After confirmation, you’ll receive an on-screen message and email receipt indicating your request has been processed. - Wait for Confirmation
The SSA typically processes address changes within 5 business days. No physical confirmation letter is sent unless there’s an issue. However, you can verify the update by logging back into your account.
When You Can’t Change Your Address Online
If you don’t meet the criteria for online updates—such as lacking a qualifying driver’s license, needing to change your name, or being a non-citizen receiving benefits—you must visit a local Social Security office or mail in a form.
In-Person Option
Locate your nearest office using the SSA Office Locator. Bring the following:
- Proof of identity (driver’s license, passport, or state ID)
- Proof of address (utility bill, lease agreement, or bank statement with your new address)
- Your Social Security card (if available)
Mail-In Option
Download Form SSA-1372 (Change of Address) from ssa.gov/forms/ssa-1372.pdf. Fill it out completely and include photocopies of two forms of identification. Mail it to:
Social Security Administration
P.O. Box 800
Wilkes-Barre, PA 18769-0001
Processing time via mail averages 2–3 weeks. Keep copies of all documents for your records.
Checklist: Ensure a Smooth Address Update
- ✅ Verify eligibility for online update
- ✅ Gather necessary documents (ID, proof of address)
- ✅ Log in to or create a mySocialSecurity account
- ✅ Enter new address accurately
- ✅ Save confirmation receipt
- ✅ Update address with USPS for mail forwarding
- ✅ Notify other agencies (DMV, IRS, banks)
Do’s and Don’ts When Updating Your Address
| Do’s | Don’ts |
|---|---|
| Use official SSA websites (ssa.gov only) | Share your SSN over unsecured email or phone calls |
| Keep digital and physical copies of submitted forms | Assume the post office forward replaces SSA update |
| Update your address before filing taxes | Delay the update beyond two weeks after moving |
| Report discrepancies immediately | Submit multiple duplicate requests online |
“Keeping your Social Security record up to date isn’t just about convenience—it’s a key part of financial and identity security.” — Linda Garcia, Senior Public Affairs Officer, Social Security Administration
Real Example: Avoiding a Benefit Delay
Sarah M., a retiree in Arizona, moved to a new apartment in July. She updated her address with her bank and utility providers but forgot to notify the SSA. In August, she didn’t receive her monthly Social Security deposit. After calling the SSA, she learned her check had been mailed to her old address and was returned as undeliverable. It took 10 additional days to reissue the payment after she verified her new address in person. Sarah now sets a calendar reminder every time she moves to ensure all government agencies are promptly updated.
Frequently Asked Questions
Can I change my address over the phone?
No, the SSA does not allow address changes over the phone due to security and verification requirements. You must update online, in person, or by mail.
Will updating my address with the SSA automatically forward my mail?
No. You must separately file a change of address with the U.S. Postal Service at moversguide.usps.com to ensure temporary mail forwarding. The SSA does not coordinate with USPS for automatic forwarding.
Does changing my address affect my Social Security benefits?
No. Updating your address does not impact the amount or eligibility of your benefits. However, failure to update may result in delayed payments or notices, which could indirectly affect benefit continuity if unresolved.
Secure Your Records and Stay Proactive
Changing your Social Security address is more than a bureaucratic task—it's a vital component of personal and financial security. By taking action promptly and accurately, you maintain control over your benefits, reduce exposure to fraud, and ensure seamless communication with federal agencies. The online system offers the fastest route for most users, but alternatives exist for those who need them.
Remember: A single oversight can lead to weeks of delays or unnecessary stress. Treat your SSA address update with the same urgency as updating your driver’s license or bank information. With the right preparation and attention to detail, you can complete the process in under 15 minutes—securing peace of mind for months to come.








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