Why Do Games Crash On My New Pc And How To Prevent It

Buying a new PC should mean smoother performance, higher frame rates, and seamless gaming—especially with modern titles. So when games start crashing unexpectedly, it’s not just frustrating; it can feel baffling. After all, if your hardware is brand-new, shouldn’t everything work perfectly out of the box?

The truth is, even high-end systems are vulnerable to instability caused by software conflicts, driver issues, incorrect settings, or overlooked compatibility problems. A crash doesn’t always point to faulty hardware—it often signals misconfiguration or outdated components in the software chain. Understanding the root causes and knowing how to systematically troubleshoot them can transform your gaming experience from erratic to rock-solid.

Common Causes of Game Crashes on New PCs

Despite their power, new PCs are not immune to game crashes. In fact, some issues are more likely to appear on fresh builds due to incomplete setup or aggressive default configurations. Here are the most frequent culprits:

  • Outdated or incompatible drivers: Especially GPU drivers, which are critical for rendering performance.
  • Background applications consuming resources: Antivirus, overlays (like Discord or GeForce Experience), or system utilities interfering with game processes.
  • Overclocking instability: Some pre-built systems come with factory overclocks that may not be fully stress-tested.
  • Incompatible game versions and OS updates: Games released before major Windows updates may lack proper optimization.
  • Corrupted game files or installation errors: Digital distribution platforms sometimes fail to verify file integrity correctly.
  • Thermal throttling or poor cooling design: High-performance parts generate heat; inadequate airflow leads to shutdowns.
  • Power supply limitations: Even if specs seem sufficient, low-quality PSUs can't sustain peak loads during intense gameplay.
Tip: Always check Task Manager while gaming to monitor CPU, GPU, and RAM usage—spikes or sudden drops can indicate underlying issues.

Step-by-Step Guide to Diagnose and Prevent Crashes

Solving game crashes requires methodical troubleshooting. Jumping to conclusions—like assuming your GPU is defective—can waste time and money. Follow this structured approach to isolate and resolve the issue efficiently.

  1. Update your graphics drivers: Visit NVIDIA, AMD, or Intel’s official website and download the latest WHQL-certified driver for your GPU model. Avoid beta versions unless you're testing specific features.
  2. Verify game files: On Steam, right-click the game > Properties > Local Files > Verify Integrity of Game Cache. Repeat for other launchers like Epic or Battle.net.
  3. Disable overlays and background apps: Turn off Discord, Xbox Game Bar, MSI Afterburner, and any recording software temporarily to test stability.
  4. Run Windows Update: Ensure your OS is up-to-date. Missing critical patches can cause DirectX or runtime library failures.
  5. Check event logs after a crash: Open Event Viewer (search in Start menu), go to Windows Logs > Application, and look for errors around the time of the crash. Look for entries labeled “Error” with source names like “Application Error” or “.NET Runtime.”
  6. Test with one monitor and default resolution: Multi-monitor setups or non-native resolutions can confuse rendering pipelines.
  7. Monitor temperatures: Use tools like HWInfo64 or Core Temp to track CPU and GPU temps during gameplay. Sustained temps above 85°C (185°F) suggest cooling issues.
  8. Perform a clean boot: Use MSConfig to disable all non-Microsoft startup items. If the game runs smoothly, re-enable services one by one to identify the culprit.

Hardware vs. Software: Identifying the Real Culprit

It's tempting to blame hardware when a new PC underperforms, but software-related issues account for over 70% of game crashes according to industry support data. That said, hardware defects do happen—and they’re worth ruling out.

Factor Software Indicators Hardware Indicators
Crash Timing Occurs after updates, only in certain games Happens randomly across multiple games and apps
Error Messages \"Exception code,\" \"Access violation,\" .dll missing Blue Screen of Death (BSOD), driver_irql_not_less_or_equal
Temperature Normal or slightly elevated Consistently high (>90°C)
Reproducibility Only with specific settings (e.g., ray tracing enabled) Even in BIOS or idle state
Fix Attempts Driver rollback, reinstall, or patch resolves issue Problem persists despite OS reinstall
“We see dozens of ‘broken GPU’ cases every week that turn out to be corrupted DirectX installations or conflicting audio drivers.” — Mark Tran, Senior Tech Support Lead at FalconPC Systems

Preventive Maintenance Checklist

Stability isn’t just about fixing problems—it’s about preventing them. Incorporate these habits into your routine to minimize future crashes:

Tip: Set calendar reminders every 30 days to check for driver and OS updates.
  • ✅ Keep GPU drivers updated using manufacturer tools (NVIDIA GeForce Experience, AMD Adrenalin, Intel Arc Control)
  • ✅ Run regular disk cleanup and defragmentation (for HDDs; SSDs don’t need defragging)
  • ✅ Enable automatic Windows updates and allow reboots when prompted
  • ✅ Clean dust from fans and heatsinks every 2–3 months using compressed air
  • ✅ Avoid installing third-party “game boosters” or registry cleaners—they often do more harm than good
  • ✅ Use reliable power protection: Surge protectors or UPS units prevent voltage spikes from damaging components
  • ✅ Monitor VRAM usage: If consistently near 100%, lower texture quality in-game to reduce load

Real-World Example: The Overlooked BIOS Update

Daniel, a recent PC buyer, purchased a high-end rig with an Intel Core i7-13700K and RTX 4070. He found that Cyberpunk 2077 crashed within minutes of launching, despite meeting all recommended specs. He reinstalled the game, updated Windows, and even did a clean OS install—nothing worked.

After checking community forums, he discovered others with the same motherboard (ASUS ROG Strix B760-F) had similar issues until updating the BIOS to version 1402. The older BIOS lacked proper memory training for DDR5 RAM at XMP speeds, causing instability under heavy GPU load. Once updated, the crashes stopped completely.

This case highlights how firmware—a component many users never touch—can silently undermine system stability. Always check your motherboard manufacturer’s website for BIOS updates, especially if experiencing unexplained crashes post-build.

Frequently Asked Questions

Can too much RAM cause games to crash?

No, having more RAM than needed won’t cause crashes—but improperly configured RAM can. If you’ve enabled XMP/EXPO profiles incorrectly or have mismatched modules, memory instability can lead to crashes. Run MemTest86 for 4+ passes to confirm RAM health.

Why does only one game crash while others run fine?

This usually points to a software-specific issue: outdated game version, missing redistributables (like Visual C++), or known bugs. Check the game’s official forums or patch notes. It may require a manual update or configuration tweak.

Should I return my PC if games keep crashing?

Not immediately. Most issues are fixable without hardware replacement. Work through driver updates, clean boots, and monitoring steps first. Only consider RMA if crashes persist across different games, occur in benchmarks, or trigger BSODs unrelated to gaming.

Optimizing Game Settings for Maximum Stability

Modern games offer extensive graphical options, but pushing every setting to “Ultra” can overwhelm even capable systems. Strategic adjustments improve both performance and reliability.

Start by adjusting these key settings:

  • Frame Rate Cap: Uncapped framerates increase GPU/CPU load unnecessarily. Cap at your monitor’s refresh rate (e.g., 60Hz, 144Hz).
  • Ray Tracing: Highly demanding. Disable or use hybrid modes if stuttering occurs.
  • Texture Quality: High VRAM usage can cause crashes on GPUs with 6GB or less. Set to “High” instead of “Ultra” if needed.
  • V-Sync: Can reduce tearing but introduces input lag. Prefer G-Sync or FreeSync if supported.
  • Resolution Scaling: Try Dynamic Resolution Scaling (DRS) or FSR/DLSS to maintain stable performance.

Use in-game benchmark tools to test stability after each change. A 10-minute run with no crashes or stutters indicates a solid configuration.

Conclusion: Stability Is Within Reach

A new PC should elevate your gaming experience, not hinder it. While crashes are disheartening, they’re rarely permanent. By understanding the interplay between drivers, system resources, and hardware limits, you gain control over your machine’s behavior.

Most crashes stem from correctable oversights—not defective gear. Regular maintenance, smart configuration, and informed troubleshooting separate smooth gameplay from constant frustration. Take the time to optimize your setup now, and you’ll enjoy years of reliable performance.

🚀 Ready to reclaim your gaming sessions? Start with a driver update and game file verification today—two quick steps that solve half of all crash reports.

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Lucas White

Lucas White

Technology evolves faster than ever, and I’m here to make sense of it. I review emerging consumer electronics, explore user-centric innovation, and analyze how smart devices transform daily life. My expertise lies in bridging tech advancements with practical usability—helping readers choose devices that truly enhance their routines.