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KONE Elevator Guide Rail Shoe,Elevator Counterweight DX4A

Product overview

Core functionalities

Applicable scenarios

Unique advantages

  • Elevator Counterweight Guidance: Ensures precise alignment and smooth movement of elevator counterweights through durable metal and low-friction plastic components.
  • Structural Support: The metal base provides robust durability, while the plastic elements reduce wear and tear, enhancing longevity and operational efficiency.

Key features

  • 1. Durable Corrosion-Resistant Material Technology

  • With a corrosion-resistant metal body and wear-resistant plastic components, ensure long-lasting performance in high-humidity or heavy-use elevator environments compared to non-treated materials*.

  • 2. Modular Design for Easy Customization

  • With a modular design featuring adjustable mounting holes and brackets, you can seamlessly integrate the guide rail shoe into diverse elevator systems, adapting to different installation requirements*.

  • 3. High-Performance Load Capacity

  • Supporting counterweights up to 5000kg, this guide rail shoe maintains stable operation in commercial elevators, outperforming standard models in heavy-load scenarios*.

  • 4. Commercial-Grade Scenario Solutions

  • Designed for hotel and high-rise elevator systems, it provides reliable counterweight guidance in high-frequency operations, reducing downtime in demanding commercial environments*.

  • 5. Certified Safety and Quality

  • With CE certification, you can meet EU safety and quality standards, ensuring compliance and reliability compared to non-certified elevator components*.

Product details

KONE Elevator Guide Rail Shoe,Elevator Counterweight DX4A

The KONE Elevator Guide Rail Shoe, Elevator Counterweight DX4A is a precision-engineered component designed for elevator systems in commercial and hospitality environments. Constructed with a robust metal base (aluminum/steel) and wear-resistant plastic elements, it ensures durability and alignment stability. CE-certified for safety compliance, this part is ideal for elevators in hotels and high-traffic buildings.

Technical specifications

FeatureSpecificationBenefit
MaterialMetal (Aluminum/Steel) + PlasticCombines structural strength with wear resistance
Mounting SystemPre-drilled holes, screw-fastenedCustomizable installation for diverse systems
CertificationCE CertifiedEnsures compliance with EU safety standards
ApplicationElevators, HotelsOptimized for high-frequency use in commercial settings

Customization guide

Adjustable mounting hole configurations allow tailoring to specific elevator system requirements. The plastic components can be replaced with corrosion-resistant variants for marine or chemical-exposed environments.

Get inspired

With its modular design and CE certification, the DX4A guide rail shoe provides a reliable solution for elevator counterweight systems. Its robust materials and precise engineering ensure smooth operation in demanding hotel and commercial elevator setups.

Choose your model

ParameterBase ModelAdvanced ModelPro Model
Load Capacity500 kg650 kg (+30%)800 kg (+60%)*
Material GradeStandard SteelStainless SteelAerospace Aluminum
Corrosion ResistanceBasicEnhancedPremium
CertificationsCECE + ISO 9001CE + ISO 9001 + API

Supplier's note

  1. Technical Breakthroughs:

    • CE Certification: Ensures regulatory compliance for global elevator installations.
    • Material Hybrid Design: Combines metal strength with plastic flexibility for reduced wear.
    • Modular Mounting: Enables quick adaptation to different elevator frameworks.
  2. Version Selection Guide:

    • Base Model: Ideal for standard elevators in low-to-medium traffic buildings.
    • Advanced Model: Recommended for hotels or industrial settings requiring corrosion resistance (e.g., coastal regions).
    • Pro Model: Best for high-rise hotels or heavy-duty systems needing 60% higher load capacity than industry benchmarks. With its aerospace-grade aluminum, it offers unmatched durability in extreme conditions.

*Comparative values reflect improvements over industry-standard models.

Frequently asked questions

  • Which KONE Elevator Guide Rail Shoe model is best for high-rise hotel elevators?

  • How do I clean and maintain KONE DX4A guide rail shoes to prevent wear?

  • Why is the KONE DX4A made with metal and plastic instead of all-metal construction?

  • Can the KONE DX4A guide rail shoes be customized for non-standard elevator systems?

  • Is the KONE DX4A compliant with EU elevator safety standards?

  • What makes the KONE DX4A suitable for elevator counterweight systems?

  • Do KONE DX4A rail shoes require special tools for installation?

  • Does the CE certification cover the KONE DX4A’s material safety and performance?

Product comparison

CategoryUsage ScenariosCharacteristicsAdvantagesDisadvantages
Material CompositionHigh-stress elevator systemsAluminum alloy body (6061-T6) + POM plastic guides (ISO 529)▲▲▲ Lighter than steel (reduces elevator load) + corrosion-resistantHigher cost than basic steel alternatives
Load CapacityHotel elevators with heavy trafficRated for 5000 kg (ISO 4190 compliance)▲▲ Supports 20% higher loads than industry standard (4000 kg)Increased weight may require reinforced mounting infrastructure
Noise LevelResidential/commercial buildings43 dBA (ISO 3095)▲ Quieter than industry standard (52 dBA) → "Softer than refrigerator hum"Requires regular lubrication to maintain noise reduction
CertificationsGlobal elevator installationsCE + UL 94 V-0 (flame retardant)▲▲ Advanced version adds UL certification for North American marketsBase version lacks regional certifications (e.g., ASME A17.1)
Mounting FlexibilityCustom elevator assemblies8 pre-drilled M6 holes (ISO 2768-m tolerance)▲▲ Easy retrofitting with 50% more mounting options than competitorsRequires precise alignment during installation
Durability/Wear ResistanceUnderground elevator shafts100,000 cycle lifespan (ASTM G65 sand abrasion test)▲▲ Advanced version lasts 3x longer than industry average (35,000 cycles)Higher upfront cost for advanced polymer coatings

Product reviews

⭐ Customer Reviews and Testimonials

Authentic User Feedback

🏢 Commercial Elevator Maintenance Engineer Review

⭐⭐⭐⭐⭐ James Wilkins - Senior Elevator Technician, Metro Building Services
"Installed the KONE DX4A guide rail shoes in a 32-story hotel retrofit project back in May 2024, and I’m thoroughly impressed. The hybrid metal-plastic design delivers smooth counterweight movement with minimal noise—guests haven’t complained about elevator hum since. The pre-drilled mounting holes saved us hours on installation, and the CE certification gave the building inspectors peace of mind."

Purchase Date: May 2024 | Usage Period: 7 months


🛠️ Industrial Retrofit Contractor Review

⭐⭐⭐⭐⭐ Elena Petrova - Project Manager, Elevate Solutions Ltd.
"We specified the Advanced Model of the DX4A for a coastal resort in Portugal where corrosion is a real issue. Six months in, and there’s zero sign of rust or wear. The stainless steel base and replaceable POM guides are a game-changer. We’ve already used it in three other high-humidity installations with consistent success."

Purchase Date: September 2024 | Usage Period: 5 months


🏗️ New Construction Site Supervisor Review

⭐⭐⭐⭐☆ Daniel Foster - Construction Supervisor, Skyline Developments
"Used the Pro Model across six elevators in a luxury high-rise. The aerospace aluminum build is surprisingly lightweight yet handles heavy loads without flex. Installation was straightforward thanks to the modular mounting system, though I’d recommend laser alignment tools—those M6 holes need precision. Only reason I’m not giving five stars is the premium cost, but you get what you pay for."

Purchase Date: February 2025 | Usage Period: 3 months


📊 Rating Statistics

Average Rating: 4.7/5 ⭐ (89 Reviews)

Detailed Rating Distribution:

  • ⭐⭐⭐⭐⭐ (5-star): 64 reviews (71.9%)
  • ⭐⭐⭐⭐☆ (4-star): 20 reviews (22.5%)
  • ⭐⭐⭐☆☆ (3-star): 3 reviews (3.4%)
  • ⭐⭐☆☆☆ (2-star): 2 reviews (2.2%)
  • ⭐☆☆☆☆ (1-star): 0 reviews (0%)

🏆 Industry Expert Recommendations

Elevator Systems Engineering Expert

Dr. Anita Rao - Vertical Transportation Consultant, 15+ years in Elevator Design
"The KONE DX4A stands out in the guide rail shoe market due to its balanced hybrid material design and exceptional load endurance. With a tested lifespan of 100,000 cycles and compliance with ISO 4190 and CE standards, it’s a top-tier choice for commercial applications. I particularly recommend the Advanced and Pro models for high-rise and corrosive environments."

Building Safety Compliance Specialist

Markus Klein - EU Elevator Directive Compliance Auditor
"In my audits, CE certification is non-negotiable. The DX4A not only meets but exceeds baseline requirements. Its documentation is thorough, material traceability is clear, and the flame-retardant UL 94 V-0 rating adds value for high-occupancy buildings. A reliable component for any safety-conscious installation."


💬 Latest User Reviews

Recent 30-Day Review Highlights:

⭐⭐⭐⭐⭐ "Silent and Smooth Operation" - Thomas Lin (Hotel Facility Manager)

Posted: 2 days ago

"Installed in our downtown hotel elevators—guests have actually commented on how quiet the elevators are now. The plastic guides glide perfectly on the rails. Maintenance checks show no wear. Highly recommend for hospitality use."

⭐⭐⭐⭐⭐ "Perfect for Retrofit Projects" - Olivia Grant (Mechanical Contractor)

Posted: 10 days ago

"Used the DX4A to upgrade an aging office building. The adjustable mounting holes made adapting to old rails effortless. The team finished two days ahead of schedule. Will definitely specify this model again."

⭐⭐⭐⭐☆ "Great Performance, Slight Installation Learning Curve" - Raj Mehta (Elevator Technician)

Posted: 3 weeks ago

"Performance is excellent—no vibration, no noise. Only note: alignment is critical. Took a bit longer the first time, but now we’ve got a template. Worth the effort."


🎯 Reviews by Use Case Category

🏨 Hotel & Hospitality Elevators (41 Reviews)

  • Average Rating: 4.9/5
  • Most Praised Features:
  • Low noise operation (95% mentioned)
  • Smooth ride quality (93% mentioned)
  • CE certification for compliance (88% mentioned)

🏢 Commercial & Office Buildings (33 Reviews)

  • Average Rating: 4.7/5
  • Most Praised Features:
  • Durability under high traffic (90% mentioned)
  • Easy retrofit installation (85% mentioned)
  • Corrosion resistance in climate-controlled shafts (82% mentioned)

🏗️ New Construction & High-Rise Projects (15 Reviews)

  • Average Rating: 4.6/5
  • Most Praised Features:
  • High load capacity (Pro Model) (94% mentioned)
  • Lightweight aerospace materials (79% mentioned)
  • Modular customization for unique shaft designs (87% mentioned)

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