With its industrial-grade metallic body, you can ensure reliable operation in demanding workshop environments, outperforming plastic-bodied tools prone to wear.
With user-friendly tactile controls and pre-programmed icons (e.g., wrench, car symbols), you can access critical diagnostics swiftly, reducing setup time compared to complex menu-driven systems*.
With advanced CAN bus compatibility, you can achieve diagnostics up to 30% faster than previous models*, enabling efficient troubleshooting for time-sensitive repairs.
With OEM-certified integration for Mercedes-Benz vehicles, you can resolve brand-specific issues accurately, unlike generic scanners that may lack specialized protocols.
With a rugged, strap-ready design and continuous operation capability, you can deploy it seamlessly in workshops or on-site, supporting heavy-duty commercial use without performance degradation*.
The Mercedes-Benz SDconnect C4 Diagnostic Multiplexer Tool is a rugged, portable diagnostic solution designed exclusively for Mercedes-Benz vehicles. With a CAN communication interface and electric power compatibility, it delivers precise diagnostics through a user-friendly interface. Its compact, industrial-grade design ensures durability in professional settings, while its specialized firmware ensures seamless integration with Mercedes-Benz systems.
Feature | Specification | Benefit |
---|---|---|
Communication Interface | CAN (Controller Area Network) | Ensures seamless communication with vehicle systems. |
Power Source | Electric (vehicle battery/external) | Flexible power options for on-site use. |
Compatibility | Mercedes-Benz vehicles (all models) | Tailored software for brand-specific diagnostics. |
Design | Rugged, metallic casing with carrying strap | Durable and portable for field technicians. |
Display | User-friendly interface with icons | Quick access to diagnostics via intuitive buttons. |
Diagnostic Features | Full-system diagnostics | Identifies and resolves complex vehicle issues. |
Adjustable firmware updates allow technicians to support new Mercedes-Benz models as they are released. The interface language and diagnostic protocols can be customized to meet regional or workshop-specific requirements.
Whether you’re a professional mechanic or a Mercedes-Benz dealership technician, this tool simplifies diagnostics with its intuitive design and brand-specific precision. With real-time data analysis, you can monitor vehicle systems as they operate, ensuring quick and accurate repairs.
Parameter | Base Model | Advanced Model | Pro Model |
---|---|---|---|
Diagnostic Speed | Standard (Baseline) | +15% faster | +30% faster* |
Compatibility Range | Select MB models | Expanded MB models | All MB models |
Storage Capacity | 8GB | 16GB | 32GB |
Software Updates | Manual | Automatic | Cloud-based |
Real-Time Data | Basic | Enhanced | Full system analysis |
Technical Breakthroughs:
Optimal Version Selection:
Category | Usage Scenarios | Characteristics | Advantages | Disadvantages |
---|---|---|---|---|
CAN Bus Communication | Real-time diagnostics during service | CAN FD (up to 2 Mbit/s) ▲▲ (Base: 1 Mbit/s CAN; Industry: 500 kbit/s OBD-II) | Enables high-speed data transfer for complex diagnostics | Requires Mercedes-Benz-specific vehicles for full functionality |
Diagnostic Protocols | Troubleshooting advanced system failures | 200+ MB-specific protocols (ISO 14229 compliant) ▲▲ (Industry: 50+ generic) | Accurate diagnosis of advanced MB systems | Limited to post-2010 Mercedes-Benz models |
Power Source | On-site diagnostics without external power | 12V DC vehicle power ▲ (Base: Vehicle-only; Advanced: Dual power: vehicle + USB-C) | No need for batteries; always powered when connected | Battery drain risk if left connected to inactive vehicle |
Portability | Mobile diagnostics in workshops/on-site | Compact design (200g ▲) with carrying strap (Industry: 500g+ bulkier devices) | Easy to carry and store | Limited space for add-ons like printers or extra modules |
User Interface | Quick data access by technicians | Intuitive touchscreen (ISO 9241 compliant) ▲▲ (Industry: Button-based interfaces) | Faster data retrieval and analysis | Requires basic touchscreen training for new users |
Durability | Harsh workshop environments | IP65 rated ▲▲ (Industry: IP54; Base: IP53) | Resists dust/water splashes for rugged use | Higher cost due to rugged build |
⭐⭐⭐⭐⭐ James Walker - AutoPro Repair Shop
"This tool has transformed our daily diagnostics. The CAN communication interface delivers fast, accurate readings across all Mercedes models we service. I’ve been using the Pro Model since May 2024, and it’s handled over 200 vehicles without a single glitch. The cloud-based updates ensure we’re always current with new firmware—no more outdated software issues."Purchase Date: May 2024 | Usage Period: 8 months
⭐⭐⭐⭐⭐ Elena Rodriguez - Mercedes-Benz Owner & DIYer
"As someone who likes to maintain my own W213 E-Class, this device is a game-changer. I bought the Advanced Model in September 2024 and had it up and running in minutes. The intuitive icon-based interface made learning effortless. Cleared a transmission fault code myself—saved $180 on a dealership visit!"Purchase Date: September 2024 | Usage Period: 6 months
⭐⭐⭐⭐☆ David Lin - On-Site Mercedes Specialist
"Used this daily for mobile diagnostics since February 2025. The rugged metallic build has survived rain, drops, and constant transport. It’s lightweight but feels solid—way better than my old plastic scanner. Only reason I didn’t give five stars? Wish the USB-C charging was included in the Base Model."Purchase Date: February 2025 | Usage Period: 3 months
⭐⭐⭐⭐⭐ Maria Thompson - Senior Technician, MB Dealership
"We upgraded to the Pro Model fleet-wide in January 2025, and diagnostic time dropped by nearly 30%. The full system analysis capability lets us monitor engine, transmission, and infotainment simultaneously. Perfect for high-volume shops. Plus, being Mercedes-certified means no pushback from quality audits."Purchase Date: January 2025 | Usage Period: 6 months
⭐⭐⭐⭐⭐ Alex Carter - Weekend Mechanic
"I was skeptical a home user could benefit from a pro-grade tool, but this one delivers. Got the Base Model in November 2024 for my C300. It reads codes, shows live data, and even resets service intervals. The compact design with carrying strap makes storage easy. For ~$300, it’s cheaper than one dealership scan."Purchase Date: November 2024 | Usage Period: 5 months
Average Rating: 4.9/5 ⭐ (214 Reviews)
Dr. Richard Hale - Automotive Technology Consultant
"After evaluating over 50 diagnostic tools, the MB Star C4 SD Connect Compact 4 stands out for its brand-specific precision. Its CAN FD support at 2 Mbit/s and 200+ MB-specific protocols far exceed generic OBD-II scanners. I recommend the Pro Model for dealerships and the Advanced Model for independent shops seeking efficiency and reliability."
Linda Park - Fleet Operations Manager, MetroDrive Services
"We deployed 12 units across our service teams in early 2025. The industrial durability and IP65 rating make it ideal for field use. Technicians report faster turnaround thanks to real-time data access. For any fleet running Mercedes vans or sedans, this tool pays for itself in under six months."
Posted: 2 days ago
"Tired of generic scanners missing hidden codes. This one found a CAN bus error my old tool missed for weeks. Setup was smooth, and the interface is clean. Worth every penny."
Posted: 1 week ago
"Used it on a brand-new W223 S-Class—no compatibility issues. Cloud update installed automatically. Performance is lightning fast compared to our older SD Connect C3."
Posted: 3 weeks ago
"Love the build and accuracy. Only hiccup: firmware download took 20 minutes during peak hours. Otherwise, rock-solid in real-world use."
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