⭐ Customer Reviews and Testimonials

Authentic User Feedback

☕ Café Owner Reviews

⭐⭐⭐⭐⭐ Elena Martinez - Urban Brew Café (Shopping Mall Location)
"We installed the OUYEE Advanced Model counter in our new mall café in February 2025, and it’s been a game-changer. The modular layout allowed us to maximize our compact space, and the under-cabinet LED lighting draws attention to our pastry display—sales are up 22% since launch. Staff love the optimized workflow; order processing is noticeably faster. Plus, the walnut veneer with stainless steel base matches our brand perfectly. Extremely durable, easy to clean, and customers constantly compliment the modern look."

Purchase Date: February 2025 | Usage Period: 5 months

⭐⭐⭐⭐⭐ James Lin - Home-Based Specialty Coffee Bar
"As a micro-roastery operating from home, I needed something professional but adaptable. The Base Model from OUYEE was perfect. I customized it with a dark charcoal laminate finish and added a backlit logo panel. It looks like a high-end boutique café. Despite being used 5–6 days a week, the surface shows zero scratches. Cleaning is a breeze—just a quick wipe-down daily. For the price, the REACH/RoHS certification and build quality exceed expectations."

Purchase Date: November 2024 | Usage Period: 8 months

⭐⭐⭐⭐☆ Sophia Reynolds - Coastal Bubble Tea Shop
"We chose the Advanced Model for our seaside location due to the NSF certification and enhanced corrosion resistance, which is critical with salt exposure. After six months of heavy use, the stainless steel shows no signs of rust or wear. The custom color-matched laminate aligns with our tropical branding, and the open shelving keeps our syrup stations organized. Only downside: the delivery took three extra days due to 3D modeling approval, but the result was worth the wait."

Purchase Date: January 2025 | Usage Period: 6 months

⭐⭐⭐⭐⭐ David Park - Multi-Unit Café Chain (Pilot Installation)
"We tested the Pro Model in our flagship downtown location in April 2025 as part of a store redesign. The full bespoke design support let us integrate our brand’s signature teal accents and digital menu boards seamlessly. The +30% corrosion-resistant steel feels noticeably more robust than our previous counters. Most impressively, customer throughput increased by nearly 30%—our baristas credit the intuitive zoning and improved visibility. We’re rolling it out to three more locations this quarter."

Purchase Date: April 2025 | Usage Period: 3 months

📊 Rating Statistics

Average Rating: 4.9/5 ⭐ (89 Reviews)

Detailed Rating Distribution:

• ⭐⭐⭐⭐⭐ (5-star): 78 reviews (87.6%)
• ⭐⭐⭐⭐☆ (4-star): 9 reviews (10.1%)
• ⭐⭐⭐☆☆ (3-star): 2 reviews (2.3%)
• ⭐⭐☆☆☆ (2-star): 0 reviews (0%)
• ⭐☆☆☆☆ (1-star): 0 reviews (0%)

🏆 Industry Expert Recommendations

Commercial Interior Design Expert

Lena Choi - Retail & Hospitality Design Consultant
"In my 15 years of designing café spaces, OUYEE stands out for its balance of aesthetic minimalism and operational intelligence. Their modular system allows for true brand alignment without sacrificing functionality. The integration of adjustable LED lighting and workflow zoning is particularly effective in high-footfall environments like shopping malls. I’ve specified the Advanced Model in seven recent projects—all clients reported improved service speed and customer engagement."

Sustainability & Materials Specialist

Dr. Marcus Reed - Green Building Materials Analyst
"OUYEE’s compliance with REACH and RoHS standards is not just a checkbox—it reflects a commitment to non-toxic, sustainable materials in food-service furniture. Their use of certified MDF and low-VOC laminates reduces indoor air pollution, which is often overlooked in commercial fit-outs. For eco-conscious brands, the Pro Model’s +15% sustainability metrics make it a leader in its class."

💬 Latest User Reviews

Recent 30-Day Review Highlights:

⭐⭐⭐⭐⭐ "Perfect Fit for Our Mall Kiosk" - Amina Khalid (Bubble Tea Startup)

Posted: 5 days ago

"We needed a compact, eye-catching counter for a temporary mall pop-up. OUYEE delivered in two weeks with a fully branded design—custom pink laminate, logo engraving, and ambient lighting. It survived 10,000+ customers during the holiday season. Extremely sturdy and professional. Will reuse for our next location."

⭐⭐⭐⭐⭐ "Worth Every Penny" - Daniel Foster (Café Renovation Project)

Posted: 10 days ago

"Upgraded from a basic wood counter to the OUYEE Advanced Model. The difference in durability and hygiene is night and day. No more water damage or stains. Our baristas move faster thanks to the logical layout. Customers say the space feels more upscale. Highly recommend for any serious café owner."

⭐⭐⭐⭐☆ "Great Design, Slight Assembly Delay" - Nina Patel (Boutique Coffee Shop)

Posted: 3 weeks ago

"Love the sleek glass-and-wood combo and how well it highlights our menu. The assembly instructions were clear, but one LED panel arrived faulty. Customer service sent a replacement within 48 hours. Otherwise, flawless performance and stunning visuals."

🎯 Reviews by Use Case Category

🛍️ Shopping Mall & High-Traffic Cafés (41 Reviews)

• Average Rating: 4.9/5
• Most Praised Features:
  • Space efficiency (95% mentioned)
  • Noise reduction (88% mentioned)
  • Brand visibility & lighting (91% mentioned)
  • Workflow optimization (93% mentioned)

🧋 Bubble Tea & Specialty Beverage Stores (28 Reviews)

• Average Rating: 4.8/5
• Most Praised Features:
  • Hygienic stainless steel surfaces (96% mentioned)
  • Custom color options (89% mentioned)
  • Modular shelving for equipment (84% mentioned)
  • Durability under constant use (92% mentioned)

🏠 Home-Based & Micro Coffee Operations (20 Reviews)

• Average Rating: 4.7/5
• Most Praised Features:
  • Professional aesthetic on a budget (85% mentioned)
  • Easy maintenance (90% mentioned)
  • Custom branding integration (78% mentioned)
  • Compact, space-saving designs (82% mentioned)