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Buyer Service
Alibaba.com offers a range of services that make sourcing easier for buyers. While most of them are currently focused on matching buyers with suppliers, many are currently being developed that revolve around other aspects of sourcing, such as quality control, payment and supplier reviews. Here is our list of current services.

Finding the right supplier

Product Catalog

Alibaba.com's online product catalog is the largest in the world with products from over 34 different industries. Organized by industry type, our catalog is easy to browse and even easier to search through.

Company Profiles

Can a supplier handle OEM orders? What's its largest monthly capacity? Find answers to many important questions about a supplier from their company profile. Each profile lists important information regarding their management, R&D, quality control and more, making your search for the right supplier that much easier.

Business Verification

Sourcing online has its risks, Although very convenient to use, the internet also makes it easier for individuals to perform fraudulent acts. Alibaba.com protects you against these risks with supplier verification as well as account security measures to keep your information safe. That way, you can enjoy all the benefits of sourcing online. Without the risks.

Buying Leads

Why bother searching for suppliers when you can have them line up to meet you? As a buyer, you can post buying leads on our website, describing what you're looking for. Suppliers will then contact you based on your specifications. And when you're sourcing multiple products from different categories, buying leads can save you much time and effort.

Tradeshow Channel

If you visit trade shows to meet new suppliers, Alibaba.com can help point you in the right direction. Not only does our website provide you with a comprehensive list of the most important trade shows around the world, it also provides vital information on what each trade show has to offer. Our partner trade shows also feature Alibaba.com services on-site, allowing you to access our services even while you're on-the-move.

Communicating with Suppliers

Finally found the right supplier for you? Send an e-mail to the supplier through our website instantly! We even make it easy for you to keep in touch with suppliers with our TradeManager program, an instant messenger tool that allows you to video conference online, manage trade records and send files of unlimited size to each other.

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