Package From Stamps Com Reasons What To Expect

If a package arrives at your door labeled as coming from Stamps.com, it’s natural to pause and wonder: Why did I get this? Is it legitimate? What’s inside? With rising concerns about identity theft and unsolicited shipments, understanding the reasons behind such deliveries is essential. This guide breaks down the most common scenarios, what to expect upon receiving a shipment, and how to distinguish between genuine communications and potential scams.

Why You Might Receive a Package from Stamps.com

Stamps.com is an authorized USPS partner that enables individuals and businesses to print postage online. While many users interact with the platform digitally, some receive physical packages. These are typically not random—they stem from specific account activities or business practices.

• Promotional Mailing: Stamps.com often sends free starter kits to new sign-ups. These include sample labels, a digital scale, and instructional materials.
• Equipment Orders: If you purchased a label printer, scale, or postage meter through their site, delivery is expected.
• Account Renewal Kits: Long-term customers may receive updated hardware or software tools as part of service upgrades.
• Marketing Campaigns: The company runs targeted outreach to attract small businesses, offering trial products at no cost.
• Misdirected Shipments: Rarely, incorrect addresses or outdated customer data lead to unintended deliveries.

Tip: Always check your email history for confirmation messages from Stamps.com before assuming a package is suspicious.

What’s Typically Inside a Stamps.com Package?

The contents vary based on the purpose of the shipment. Most non-purchase packages are promotional and contain low-cost items designed to encourage continued use of the service.

Type of Package	Common Contents	Expected Value
Promotional Kit	Demo shipping labels, brochures, USB drive with software, welcome letter	$0 (free)
Purchased Equipment	Label printer, digital scale, power cables, setup guide	$50–$300+
Service Upgrade Kit	New firmware device, authentication token, updated manuals	$0 (for existing subscribers)
Replacement Part	Print head, roll holder, or calibration tool	Covered under warranty

Most promotional boxes are compact—about the size of a shoebox—and lightweight. If the package feels unusually heavy or lacks any identifying paperwork, exercise caution.

How to Verify Legitimacy and Avoid Scams

Not all packages labeled “Stamps.com” are authentic. Third parties sometimes misuse brand names in phishing schemes or brush scams (sending unordered items to generate fake reviews). Here’s how to tell the difference.

1. Check Your Account: Log into your Stamps.com account and review recent orders or communications.
2. Look for Official Branding: Genuine packages usually include the Stamps.com logo, a return address in El Segundo, CA, and a USPS tracking number.
3. Review Tracking Details: Use the tracking number on the USPS website. Legitimate shipments will show origin from a known Stamps.com distribution center.
4. Inspect for Unsolicited Charges: If you didn’t order anything but find yourself billed, contact customer support immediately.
5. Report Suspicious Activity: Forward photos of questionable packaging to [e-mail].

“Stamps.com does send promotional kits, but we never ship high-value items without explicit customer authorization.” — David L. Walton, Director of Customer Security, Stamps.com (via public statement)

Real Example: A Small Business Owner’s Experience

Sarah Kim, who runs an Etsy store selling handmade candles, signed up for a 4-week free trial of Stamps.com after seeing an online ad. Two days later, she received a padded envelope containing sample shipping labels, a mini scale, and a QR code linking to setup instructions. Initially wary, she checked her spam folder and found a confirmation email detailing the shipment. After verifying the tracking number on USPS.com, she used the scale to test accuracy and later upgraded to a paid plan. Her takeaway: “The kit was unexpected but completely above board. The key was cross-referencing emails and tracking info.”

Step-by-Step: What to Do When You Receive a Stamps.com Package

Follow this timeline to ensure safety and clarity:

1. Pause Before Opening: Don’t discard the packaging immediately. Keep the box, label, and packing slip.
2. Inspect the Sender: Confirm the return address is Stamps.com, 12959 E. Imperial Hwy, Suite C, Lynwood, CA 90262, or their El Segundo headquarters.
3. Track the Shipment: Enter the USPS tracking number at usps.com to validate its route.
4. Search Your Email: Look for messages from [e-mail] or [e-mail] confirming the delivery.
5. Evaluate Contents: If it's promotional, there should be no invoice. If you see billing documents, call Stamps.com directly at 1-888-878-3678.
6. Decide Whether to Keep It: Promotional items can be kept or discarded. If you didn’t consent to a trial, you’re not obligated to pay.
7. Dispose Securely: Shred any documents with account numbers or activation codes.

Frequently Asked Questions

Is it safe to accept a free package from Stamps.com?

Yes, if you recently signed up for a trial or requested information. Stamps.com regularly mails starter kits at no cost. However, always verify the sender and tracking details before engaging with included software or links.

Could a Stamps.com package be part of a scam?

Potentially. In brush scam cases, fraudsters use real company names to send unordered goods and post fake positive reviews. If you receive something without signing up—and especially if you're later asked to leave a review—report it to the FTC and Stamps.com.

Do I have to pay for a promotional kit from Stamps.com?

No. Promotional materials, including sample labels and demo scales, are free. You only incur charges if you activate a paid subscription or purchase equipment. Cancel trials before the deadline to avoid billing.

Action Checklist: Responding to a Stamps.com Delivery

• ✅ Keep the original packaging and label
• ✅ Locate the tracking number and verify via USPS.com
• ✅ Search your inbox for confirmation emails from Stamps.com
• ✅ Check for invoices or payment requests inside
• ✅ Contact customer service if anything seems off
• ✅ Report unauthorized shipments to both USPS and Stamps.com
• ✅ Safely dispose of sensitive materials

Final Thoughts: Stay Informed, Stay Protected

Receiving a package from Stamps.com isn't inherently alarming—but vigilance matters. Most deliveries are part of legitimate marketing or service fulfillment. By knowing what to expect, checking tracking data, and reviewing your own account activity, you can confidently determine whether the shipment aligns with your actions. Awareness is your best defense against misuse of your personal information.

🚀 Got a package from Stamps.com? Take 5 minutes to verify it using the steps above. Share this guide with friends or small business owners who ship products—it could save them from a surprise bill or scam.