Videos Not Sending Reasons Fixes For Iphone Android

Sending a video message should be seamless, whether it’s a birthday clip, travel moment, or urgent update. Yet, many iPhone and Android users face the frustrating issue of videos failing to send. The causes vary—from network problems to app glitches—but most are fixable without technical expertise. Understanding the root causes and applying targeted solutions can restore smooth video sharing across platforms like iMessage, WhatsApp, SMS, and more.

Common Reasons Videos Fail to Send

Before diving into fixes, it's essential to identify what's blocking your video from sending. The problem may stem from hardware, software, network, or file-specific issues.

• Large file size: Most messaging apps limit attachment sizes. Videos over 10–25MB often fail via MMS or email.
• Poor internet connection: Unstable Wi-Fi or weak cellular data disrupts uploads.
• Outdated apps or OS: Older versions may lack optimized video compression or contain bugs.
• Incorrect message settings: MMS or iMessage may be disabled, preventing media delivery.
• Full device storage: If your phone is nearly full, apps can’t process or upload media properly.
• App-specific restrictions: WhatsApp, Facebook Messenger, or Signal may have internal limits or temporary outages.

Tip: Compress large videos using built-in tools or third-party apps before sending to avoid size-related failures.

Step-by-Step Fixes for iPhone Users

iPhone users primarily rely on iMessage and MMS for video sharing. When videos don’t send, the solution often lies in adjusting settings or managing connections.

1. Check iMessage & MMS Settings: Go to Settings > Messages. Ensure both iMessage and MMS Messaging are turned on. Without these enabled, videos won’t transmit over Apple’s ecosystem or carrier networks.
2. Verify Cellular Data/Wi-Fi: Disable airplane mode. Confirm you're connected to Wi-Fi or have strong LTE/5G. Try switching between networks to test reliability.
3. Reduce Video Size: iOS automatically compresses videos when sending via iMessage. If still too large, trim the clip in the Photos app before sharing.
4. Restart the Device: A soft reboot clears temporary glitches. Press and hold the side button and volume button until the slider appears, then slide to power off.
5. Update iOS: Outdated software can cause compatibility issues. Navigate to Settings > General > Software Update to install the latest version.

“Over 70% of iMessage delivery issues are resolved by simply toggling iMessage off and on again.” — David Lin, Apple Support Specialist

Troubleshooting Video Sending on Android Devices

Android’s fragmented ecosystem means fixes vary slightly by brand (Samsung, Google Pixel, etc.), but core principles remain consistent.

• Enable MMS in Messaging App: Open your default messaging app (e.g., Messages by Google), go to settings, and ensure “Multimedia messages” are enabled. Set APN (Access Point Name) correctly if MMS fails consistently.
• Switch Between Wi-Fi and Data: Some carriers block large MMS over Wi-Fi calling. Disable Wi-Fi and use mobile data to test.
• Clear Cache of Messaging App: Go to Settings > Apps > [Your Messaging App] > Storage > Clear Cache. This removes corrupted temp files without deleting messages.
• Use Alternative Apps: If SMS/MMS fails, upload the video to Google Drive, Dropbox, or use WhatsApp, Telegram, or Signal—these support larger files and cloud-based transfers.
• Check File Format Compatibility: While most Android phones handle MP4, some older systems struggle with HEVC or high-bitrate recordings. Convert the video using free tools like HandBrake or VidCompact.

Mini Case Study: Sarah’s Failed Birthday Video

Sarah recorded a heartfelt 4-minute birthday message for her sister but couldn’t send it via text. Her Samsung Galaxy showed “Error Sending MMS.” She tried three times before realizing her Wi-Fi was spotty. Switching to 5G didn’t help—until she opened WhatsApp instead. The video uploaded instantly. Later, she discovered her carrier capped MMS at 15MB, while her video was 48MB. By trimming and compressing it to 12MB using Google Photos’ “Storage Saver” mode, she successfully sent it via SMS the next time.

Do’s and Don’ts When Sending Videos

Do’s	Don’ts
✔️ Trim long videos to under 1 minute for MMS	❌ Attach full-length 4K recordings directly
✔️ Use Wi-Fi for large uploads	❌ Attempt sending over 2G or unstable networks
✔️ Enable auto-compression in app settings	❌ Ignore low storage warnings
✔️ Verify recipient’s ability to receive media	❌ Assume all phones support iMessage or RCS

Tip: On both iPhone and Android, share large videos via link (Google Drive, iCloud, Dropbox) rather than direct attachment for faster, more reliable delivery.

Universal Checklist: Fix Video Sending Issues Fast

Follow this concise checklist regardless of device type:

1. ✅ Confirm internet connection (Wi-Fi or mobile data)
2. ✅ Check that iMessage (iPhone) or MMS/RCS (Android) is enabled
3. ✅ Reduce video size through trimming or compression
4. ✅ Restart your phone to clear system hiccups
5. ✅ Update your operating system and messaging apps
6. ✅ Free up storage space if below 1GB available
7. ✅ Test with a different app (e.g., switch from SMS to WhatsApp)
8. ✅ Verify carrier supports MMS and hasn’t throttled service

Frequently Asked Questions

Why does my video say \"Preparing\" but never sends?

This usually indicates the video is being compressed or processed due to large file size. If it stalls, close and reopen the app, restart your phone, or try sending over Wi-Fi. Also, ensure sufficient storage is available—low space can halt processing.

Can I send a video longer than 5 minutes?

Directly via SMS/MMS? Rarely. Most carriers limit MMS to 1–5 minutes and under 25MB. For longer videos, use cloud-sharing services. Upload to Google Drive, iCloud, or YouTube (unlisted), then send the link via message.

Why do videos send to some people but not others?

This often relates to recipient settings. They might have disabled MMS, lack data connectivity, or use a device that doesn’t support rich media. Alternatively, group messaging settings (like Group MMS on iPhone) may be turned off.

Expert Insight: Carrier Limitations Matter

“Many users don’t realize their carrier imposes strict MMS size caps—often as low as 5MB. Even if your phone supports larger files, the network blocks them.” — Maria Tran, Mobile Network Analyst at TechCom Insights

This explains why identical videos send on Wi-Fi via iMessage or WhatsApp but fail over SMS. Always check your carrier’s MMS policy. Major providers like Verizon, AT&T, and T-Mobile typically allow 25MB, while MVNOs (like Mint Mobile or Cricket) may cap at 10MB.

Conclusion: Take Control of Your Video Sharing

Video not sending? It’s rarely a permanent flaw. Whether you’re on iPhone or Android, the solution usually lies in adjusting settings, managing file size, or switching transmission methods. Compression, stable connectivity, and updated software form the foundation of reliable video sharing. Don’t let technical hiccups silence your moments—apply these fixes proactively and keep your messages moving smoothly.

🚀 Start today: Pick one failed video, apply the checklist above, and resend it successfully. Share your experience or tips in the comments to help others solve this common digital hurdle.