Ncomputing Terminal Server Explained: Technical Details, Features, and Industrial Implementation

Types of nComputing Terminals

The nComputing terminal is a cost-effective, energy-efficient solution designed to enable multiple users to share a single host computer or server. By leveraging virtualization technology, nComputing offers two primary terminal types—hardware and software—each tailored to meet diverse computing needs across educational institutions, corporate offices, and training centers.

These terminals significantly reduce hardware costs, simplify IT management, and minimize power consumption while supporting essential computing tasks such as web browsing, document editing, and multimedia access. Below is a detailed breakdown of each terminal type, their features, benefits, and ideal use cases.

Hardware Terminals

nComputing hardware terminals are compact, low-maintenance devices specifically engineered to connect directly to a central host PC or server via a dedicated access card. Each terminal includes ports for a monitor, keyboard, and mouse, allowing multiple users to operate independently on the same system without performance degradation.

Modern hardware models like the L300 and L350 are powered by vSpace Pro technology, which supports high-definition video streaming, 3D graphics, and real-time applications—making them ideal for interactive learning environments and multimedia classrooms.

Advantages

• Plug-and-play setup with minimal configuration
• Ultra-low power consumption (under 5 watts per unit)
• Durable, fanless design with no moving parts
• Supports HD video and 3D rendering with vSpace Pro
• Ideal for environments with limited space and budget

Limitations

• Requires compatible host PC or server
• Performance depends on host system capacity
• Initial setup may require dedicated hardware (PCI card)
• Less flexible for remote or mobile access

Best for: Classrooms, computer labs, call centers, and office workstations where users perform standardized tasks such as data entry, training modules, or web-based applications.

Software Terminals

nComputing software terminals transform existing PCs, laptops, tablets, or even smartphones into virtual workstations by installing the vSpace Client software. This approach eliminates the need for proprietary hardware, enabling organizations to repurpose older devices and extend their lifecycle.

With flexible licensing, the software can be deployed across various operating systems, including Windows, Linux, Android, and iOS. This makes it an excellent choice for hybrid work environments, remote learning, or organizations seeking scalable, low-cost computing solutions.

Advantages

• No need to purchase dedicated hardware
• Supports BYOD (Bring Your Own Device) policies
• Enables remote access from virtually any device
• Easy to deploy and manage across large networks
• Cost-effective for scaling user access

Limitations

• Dependent on the performance of the client device
• May require network optimization for smooth performance
• Security depends on endpoint device management
• Not suitable for high-demand applications if client device is outdated

Best for: Remote workers, schools with mixed device fleets, training centers, and businesses aiming to reduce IT expenses by reusing existing hardware.

Terminal Type	Setup Complexity	Cost Efficiency	Flexibility	Ideal Use Case
Hardware Terminals	Low (once infrastructure is in place)	Very High (long-term savings)	Moderate (fixed location)	Computer labs, classrooms, shared offices
Software Terminals	Low to Moderate (depends on device prep)	Extremely High (uses existing devices)	Very High (supports remote & mobile access)	Remote learning, hybrid workplaces, device reuse

Expert Tip: For optimal performance with hardware terminals, ensure your host PC has sufficient RAM, multi-core processing power, and an nComputing access card (like the RX300). For software terminals, maintain a stable network connection and consider using wired Ethernet for latency-sensitive applications.

In summary, nComputing hardware terminals offer a robust, dedicated solution for centralized computing in fixed environments, while software terminals provide unmatched flexibility and cost savings by turning any device into a functional workstation. Choosing the right type depends on your organization's infrastructure, budget, and user mobility requirements.

Specifications and Maintenance of nComputing Terminals

nComputing terminals are cost-effective, energy-efficient solutions widely used in educational institutions and small to medium-sized businesses to deliver multi-user computing environments. These thin-client systems rely on centralized processing through a host server running vSpace software, making both hardware compatibility and proper maintenance crucial for optimal performance, longevity, and user satisfaction.

Technical Specifications and Key Features

The performance and reliability of nComputing terminals depend heavily on both the terminal hardware and the underlying server infrastructure. While software-based terminals require minimal local resources, physical devices still need to meet certain standards to ensure smooth operation. Below is a detailed breakdown of essential specifications for both hardware and software components.

Processor Speed

The CPU of the host server plays a pivotal role in determining how many users can be supported simultaneously. For light educational tasks such as web browsing, document editing, and media playback, a dual-core processor may suffice. However, for environments with higher demand—such as simultaneous video streaming or virtual labs—a multi-core processor (quad-core or higher) is strongly recommended.

Terminal devices themselves typically use low-power embedded processors optimized for decoding display signals rather than heavy computation, so the bulk of processing power must come from the central server.

RAM (Memory)

Memory directly affects multitasking capability and system responsiveness. As a baseline, 4GB of RAM per user session is the minimum for stable performance, especially when running modern web applications or multiple tabs. For better performance under load, 8GB or more per server is ideal, particularly when supporting multiple users.

For example, a server hosting 10 users should have at least 32GB of RAM to allow for overhead and background processes. Insufficient memory leads to lag, freezing, and poor user experience.

Storage

Storage requirements depend on the operating system, vSpace software, user profiles, and installed applications. Solid State Drives (SSDs) are highly recommended over traditional Hard Disk Drives (HDDs) due to faster boot times, quicker application loading, and improved overall system responsiveness.

Educational environments using vSpace Pro should allocate ample storage—ideally 500GB or more SSD space—to accommodate OS updates, student data, and software installations. RAID configurations can further enhance data redundancy and reliability.

Graphics Card

While most basic tasks do not require dedicated graphics, models like the L300 and L350 benefit significantly from a capable GPU, especially when handling HD video playback, animations, or graphic-intensive educational software.

A mid-range discrete graphics card (e.g., NVIDIA GT series or equivalent) ensures smoother rendering and reduces CPU load on the host machine. Integrated graphics may struggle with multiple high-resolution displays or multimedia content.

Ports and Connectivity

Terminal devices must have sufficient ports to support all peripheral connections. Essential ports include:

• HDMI/VGA: For connecting monitors (HDMI preferred for digital clarity)
• USB 2.0/3.0: For keyboards, mice, flash drives, and other peripherals
• Ethernet (RJ-45): Stable wired network connection is critical for low-latency performance
• Audio Jacks: For headsets or speakers in language labs or testing environments

Ensure that the host server also has adequate USB and display output ports to support all connected terminals.

Software Requirements

Software terminals run on standard Windows operating systems (Windows 10/11 or Windows Server editions). Minimum requirements align with Microsoft’s guidelines:

• 1 GHz or faster processor (64-bit)
• 2GB RAM (client side), though 4GB+ recommended
• 32GB+ free disk space
• .NET Framework and latest service packs

The vSpace client software must be compatible with the host server version to avoid connectivity issues.

Component	Minimum Requirement	Recommended for Optimal Performance
Processor	Dual-core 2.0 GHz	Quad-core 3.0 GHz or higher (Intel Xeon or equivalent)
RAM	4GB per 5 users	8GB+ per 5 users (32GB+ for 10-user systems)
Storage	250GB HDD	500GB SSD or larger with RAID support
Graphics	Integrated graphics	Dedicated GPU (e.g., NVIDIA GT 710 or better)
Network	100 Mbps Ethernet	Gigabit Ethernet (1 Gbps) for all devices

Essential Maintenance Practices for nComputing Terminals

Regular maintenance ensures consistent performance, extends hardware lifespan, and minimizes downtime. The following best practices apply to both physical terminals and the central server environment.

Software Updates: Regularly update vSpace Server and client software to benefit from security patches, bug fixes, and new features. Enable automatic updates where possible, and schedule updates during off-hours to avoid disrupting user sessions.

System Monitoring: Use built-in monitoring tools to track CPU usage, memory consumption, active sessions, and network load. Set up alerts for high resource utilization. Proactive monitoring allows timely upgrades—either adding server resources or purchasing additional licenses—before performance degrades.

Backup Procedures: Implement a routine backup strategy for the host server, including OS images, user profiles, application settings, and license keys. Automated nightly backups to an external drive or cloud storage protect against data loss from hardware failure or accidental deletion.

Hardware Checks: Periodically inspect all terminal components—monitors, keyboards, mice, cables—for signs of wear or damage. Replace worn keyboards to maintain hygiene and usability. When disposing of old monitors or terminals, follow local e-waste regulations to handle hazardous materials responsibly.

Best Practices for Long-Term Terminal Care

Proper care of nComputing terminals goes beyond software and specs—it involves environmental and operational considerations that significantly impact reliability and user experience.

Regular Cleanup: Dust accumulation can block ventilation and cause overheating. Clean monitors with a microfiber cloth and use compressed air or a soft brush for keyboards to remove debris between keys. Avoid using liquid cleaners directly on devices. Regular cleaning prevents sticky keys and screen smudges, enhancing usability.

Environment Control: Maintain a cool, dry, and dust-free environment for both the server and terminals. High temperatures reduce component lifespan and increase failure rates. Install cooling fans or air conditioning in server rooms, and avoid placing terminals near windows, radiators, or damp areas. Proper airflow prevents thermal throttling and system crashes.

Power Surge Protection: Power surges can permanently damage sensitive electronics. Use surge protectors or Uninterruptible Power Supplies (UPS) for all terminal stations and the main server. A UPS also provides backup power during outages, allowing safe shutdowns and preventing data corruption.

Technical Support: For complex issues—such as driver conflicts, license errors, or hardware failures—contact nComputing-certified support. Avoid opening devices unless trained, as improper handling can void warranties or cause further damage. Keep documentation and warranty information accessible for quick reference.

Important: Always consult the official nComputing documentation and service manuals before performing maintenance or upgrades. Neglecting regular updates, backups, or environmental controls can lead to system instability, data loss, or premature hardware failure. Following these guidelines ensures your nComputing deployment remains efficient, secure, and reliable for years to come.

Usage Scenarios for nComputing Systems

The nComputing virtual desktop infrastructure provides a cost-effective, energy-efficient solution that enables multiple users to share the computing resources of a single host PC or server. By leveraging virtualization technology, organizations can deploy scalable workstations without the need for individual computers, significantly reducing hardware costs, power consumption, and maintenance overhead. Below are key real-world applications where nComputing terminal-server setups deliver optimal performance and value.

Education

Schools and educational institutions face the challenge of providing computer access to large numbers of students while managing tight budgets. nComputing terminals offer an ideal solution by allowing multiple students to simultaneously access a centralized host system through dedicated monitors and input devices.

• Hardware Terminals (L300/L350): Ideal for computer labs where students perform hands-on learning tasks such as coding, data entry, and multimedia projects. These zero-client devices connect directly to a host PC running vSpace Pro software.
• vSpace Pro Educational Edition: Includes built-in classroom management tools that allow teachers to monitor student screens, lock workstations, share content, and provide remote assistance—all from a single console.
• Software Terminals: For basic tasks like online research, reading digital textbooks, or word processing, lightweight software clients can be installed on existing laptops or tablets, maximizing the use of current hardware.
• Cost Efficiency: One powerful host PC can support up to 10–15 users, drastically reducing capital and operational expenses compared to traditional one-PC-per-student models.

Best practice: Use hardware terminals for dedicated computer labs and software clients for flexible, mobile learning environments.

Small Business Offices

Small and medium-sized businesses (SMBs) benefit significantly from nComputing’s shared computing model, especially when employees perform routine office tasks that don’t require high-end computing power.

• Document Processing & Web Browsing: Employees can efficiently run office suites (e.g., Microsoft Office, Google Workspace), fill out forms, manage emails, and browse the web using shared resources.
• Administrative Workflows: Ideal for front-desk staff, HR personnel, and accountants working with lightweight database applications or cloud-based management systems.
• Reduced IT Overhead: Centralized computing simplifies software updates, security patches, and data backups—managed from a single host instead of multiple standalone PCs.
• Space and Energy Savings: Eliminates the need for bulky desktops; terminals consume as little as 1–2 watts, reducing electricity costs by up to 90% compared to traditional PCs.

Pro tip: Pair nComputing setups with cloud-based business applications (e.g., QuickBooks Online, Trello, or Zoho) for seamless, scalable operations.

Technical Support & Help Desks

Call centers and technical support departments often require a large number of standardized workstations connected to centralized servers. nComputing's terminal-server architecture is perfectly suited for these high-density, mission-critical environments.

• Centralized Control: Administrators can manage hundreds of user sessions from a single Windows Server or Linux host, ensuring consistent configurations and rapid troubleshooting.
• Remote Access Capabilities: Support agents can securely connect to client systems or internal networks via thin-client terminals, improving response times and service quality.
• High Availability: Host servers can be configured with redundancy and failover support to maintain uptime during peak service hours.
• Security & Compliance: Sensitive data remains on the server—not on endpoints—reducing risks of data leakage, malware infection, or unauthorized access.
• Scalability: Easily add new workstations by connecting additional terminals without upgrading individual PCs, making expansion fast and affordable.

Critical advantage: In large-scale deployments, nComputing reduces hardware failure rates and simplifies endpoint management, leading to higher agent productivity and lower downtime.

Additional Use Cases

Beyond the core scenarios, nComputing systems are widely adopted in various other sectors due to their flexibility and efficiency.

• Libraries & Public Access Centers: Provide secure, managed internet access with automatic session resets to protect privacy and prevent system tampering.
• Healthcare Facilities: Front desks and kiosks use terminals for patient check-ins and record lookups without exposing sensitive medical data on local devices.
• Retail Environments: Point-of-sale (POS) systems and inventory management stations benefit from reliable, low-maintenance terminals connected to a central backend.
• Training & Certification Labs: Organizations conducting IT training or certification exams use locked-down terminals to ensure a consistent, distraction-free environment.

Emerging trend: Integration with virtual desktop infrastructure (VDI) platforms enhances compatibility with modern cloud services and remote work policies.

Implementation Insight: When deploying nComputing solutions, ensure the host PC or server meets recommended specifications (multi-core CPU, 16GB+ RAM per 10 users, SSD storage) to maintain smooth performance. Network stability is crucial—use wired Ethernet connections whenever possible to avoid latency issues. For growing organizations, consider starting with a hybrid setup: hardware terminals for fixed workstations and software clients for mobile or temporary users.

Environment	User Count	Recommended Terminal Type	Host System Requirements	Key Benefits
Classroom / Computer Lab	10–15 students	Hardware (L300/L350)	Core i5/i7, 16GB RAM, SSD	Centralized control, low maintenance, classroom management
Small Office	5–8 employees	Mixed (Hardware + Software)	Core i5, 16GB RAM, HDD/SSD	Cost savings, space efficiency, easy upgrades
Call Center	20+ agents	Hardware + Server (Windows/Linux)	Xeon/EPYC, 32GB+ RAM, RAID SSD	High availability, security, scalability
Public Access Kiosk	Rotating users	Software or Zero Client	Mid-tier PC or Server	Data security, session isolation, automatic reset

Best Practices for Optimal Deployment

• Network Optimization: Use gigabit Ethernet for all terminal connections to minimize latency and ensure responsive performance.
• Resource Allocation: Allocate sufficient RAM and CPU cores per user—typically 1–2 GB RAM and 0.2–0.3 CPU cores per session.
• Software Compatibility: Test critical applications (e.g., browsers, office tools, proprietary software) on the host before full deployment.
• User Profiles: Implement roaming profiles or folder redirection to preserve user settings and documents across sessions.
• Monitoring Tools: Utilize vSpace Manager or third-party monitoring software to track system health, usage patterns, and potential bottlenecks.

How to Choose the Right nComputing Terminals for Your Needs

Selecting the appropriate nComputing terminal solution is crucial for maximizing performance, cost-efficiency, and user experience across educational, corporate, and institutional environments. While many nComputing terminals can handle a variety of tasks effectively, several key factors influence their suitability for specific use cases. This comprehensive guide explores the essential considerations—ranging from user density and workload complexity to budget constraints and environmental requirements—to help you make an informed decision when deploying nComputing's virtual desktop infrastructure (VDI).

Important Note: nComputing solutions rely on shared computing resources. Proper planning ensures optimal performance and prevents system overload, especially in high-user-density environments.

1. Number of Users per System

The total number of concurrent users is one of the most critical factors in determining whether to deploy hardware terminals or software-based virtual clients. This decision directly impacts system architecture, performance, and scalability.

• High-Density Environments (e.g., Schools, Labs, Libraries): Educational institutions often require dozens of workstations for student use. In these scenarios, hardware terminals—such as nComputing's L-series devices—connected to a central host PC running vSpace Pro are ideal. A single powerful host can support multiple users (typically 5–10+), reducing hardware costs and simplifying management.
• Low-Density Environments (e.g., Small Offices, Kiosks): For organizations with fewer users or distributed setups, software terminals are more practical. These involve installing the nComputing vSpace Client software on existing PCs, converting them into thin clients. This approach leverages legacy hardware and integrates seamlessly into current IT ecosystems.
• Scalability Considerations: Hardware terminal setups are easier to scale in clustered environments, while software terminals offer greater flexibility for remote or hybrid deployments.

2. Nature of Tasks Performed

The type of applications and workloads users will run determines the required processing power and dictates whether hardware or software terminals are more appropriate.

• Resource-Intensive Applications: Tasks such as CAD design, video editing, 3D modeling, or engineering simulations demand high-performance computing. These are best handled by dedicated workstations or powerful host systems supporting hardware terminals with sufficient CPU, GPU, and RAM allocation.
• Light-to-Moderate Workloads: For everyday productivity tasks—including web browsing, email, document creation (Word, Excel), and software training—software terminals are perfectly adequate. These tasks consume minimal system resources and benefit from the cost-effective, low-maintenance nature of virtualized desktops.
• Hybrid Use Cases: In mixed-use environments, consider segmenting users based on workload. For example, administrative staff can use software terminals, while design or engineering teams access dedicated hardware terminals connected to high-performance hosts.

3. Budget and Total Cost of Ownership (TCO)

Financial considerations play a major role in selecting the right nComputing solution. While initial costs differ, long-term savings and maintenance expenses should also be evaluated.

• Upfront Costs: Hardware terminals (e.g., L300, L350) require an initial investment but eliminate the need for full PCs at each station. Software terminals have near-zero acquisition cost since they utilize existing computers.
• Long-Term Savings: Hardware terminals are more durable, consume less power, and require less maintenance than traditional PCs. Educational institutions often prefer them for their longevity and reduced downtime, despite higher initial costs.
• Cost-Effective Upgrades: Instead of replacing entire PCs, upgrading a single host server can improve performance for all connected terminals—offering a scalable and economical upgrade path.

4. Environmental and Operational Requirements

The physical and technical environment significantly influences the choice between hardware and software terminals.

• Educational Settings: Schools and training centers favor hardware terminals due to their rugged design, resistance to physical damage, and ability to withstand heavy daily use by multiple users. They also reduce noise and heat in classrooms.
• Corporate/Business Environments: Companies often prefer software terminals because they integrate easily with existing Active Directory, security policies, and network infrastructure. Management is streamlined through centralized IT tools.
• Hardware Compatibility: Devices like the L300 and L350 have specific feature sets—such as USB support, audio capabilities, and dual-monitor output—that must align with your peripheral and connectivity needs.
• vSpace Pro Requirements: The vSpace Pro host software has minimum system requirements: at least 8GB RAM (16GB+ recommended for multiple users), sufficient storage (256GB SSD or larger), and a multi-core processor (Intel i5/i7 or equivalent). Hosts running learning platforms or storing user files need additional storage capacity.
• Legacy Hardware Utilization: For basic tasks like web access and document editing, older PCs can be repurposed as software terminals, extending their lifecycle and reducing e-waste.

Criterium	Hardware Terminals (e.g., L300/L350)	Software Terminals	Best Use Case
User Density	High (5–10+ per host)	Low to Moderate	Computer labs, classrooms
Initial Cost	Moderate to High	Low (uses existing PCs)	Budget-constrained rollouts
Maintenance	Very Low	Moderate (depends on host PC)	Long-term deployments
Durability	High (ruggedized design)	Varies (depends on PC)	High-traffic environments
Performance	Consistent (dedicated host)	Dependent on host PC	Standardized computing
Integration	Moderate	High (with existing IT systems)	Enterprise environments

Expert Tip: Conduct a pilot deployment before full-scale rollout. Test both hardware and software terminals in real-world conditions to evaluate performance, user satisfaction, and compatibility with your network and applications.

Additional Recommendations

• Assess your network infrastructure—sufficient bandwidth is essential for smooth virtual desktop performance, especially with multiple concurrent users.
• Plan for future growth by choosing scalable host systems and modular terminal solutions.
• Train IT staff on vSpace Pro management tools to maximize system uptime and troubleshooting efficiency.
• Regularly update firmware and software to ensure security and performance improvements.
• Consider energy savings: nComputing terminals typically consume less than 10 watts, significantly reducing power costs compared to full PCs.

Choosing the right nComputing terminal setup involves balancing user needs, performance demands, budget constraints, and long-term operational goals. By carefully evaluating these factors, organizations can deploy a virtual desktop solution that enhances productivity, reduces costs, and supports sustainable IT practices. When in doubt, consult with an nComputing solutions provider to tailor a system that meets your specific requirements.

Frequently Asked Questions About nComputing Technology

Q1: Is it feasible to use an ordinary PC as an nComputing terminal?

Yes, absolutely. Any standard Windows or Linux-based PC can be transformed into a software-based nComputing terminal by installing vSpace Pro, the core software platform developed by nComputing. This powerful application enables the machine to function as a client device that connects directly to a central host server, effectively turning it into a virtual desktop.

Once installed, vSpace Pro allows the PC to share processing power, memory, storage, and applications from the main server without requiring additional proprietary hardware. This makes it an ideal solution for organizations looking to repurpose older computers and reduce hardware costs while still delivering a responsive computing experience.

• Compatibility: Works with most PCs running Windows 7 and above or select Linux distributions.
• Resource Efficiency: Leverages server-side resources, minimizing local system demands.
• Cost Savings: Eliminates the need for purchasing dedicated thin client terminals.
• Scalability: Easily integrate multiple converted PCs into a unified network environment.

This flexibility makes vSpace Pro a popular choice in schools, training centers, and small businesses aiming to maximize IT investments through virtualization.

Q2: How many users can connect to one nComputing terminal server?

The nComputing platform is designed for high scalability and can support over 100 simultaneous users on a single terminal server, depending on the system configuration. However, the actual number of supported users varies significantly based on several key factors:

• Server Hardware: CPU performance (multi-core processors recommended), RAM capacity (minimum 16GB for 10+ users, scaling up to 128GB+ for large deployments), and fast storage (SSDs preferred).
• Workload Type: Light tasks like web browsing and document editing allow more users per server; graphically intensive applications reduce capacity.
• Operating System: Supported systems include Windows 10/11 MultiPoint Services, Windows Server editions, and certain Linux environments optimized for multi-user access.
• Network Infrastructure: A stable, high-speed LAN connection is essential for smooth performance across all terminals.

For example, a well-equipped server with a modern Xeon processor, 64GB RAM, and SSD storage could comfortably support 50–80 users performing office productivity tasks. With optimized settings and lighter workloads, this number can exceed 100. It's important to conduct performance testing during planning to ensure optimal user experience.

Q3: What academic uses does nComputing have?

nComputing technology is widely adopted in educational institutions due to its ability to deliver affordable, scalable, and manageable computing solutions. Its primary academic applications include:

• Computer Labs: Enables schools to set up fully functional labs with individual workstations for each student, all powered by a single host computer. This drastically reduces both initial setup costs and ongoing maintenance.
• Classroom Computing: Teachers can manage an entire classroom of virtual desktops from one machine, allowing for seamless software deployment, monitoring, and control during lessons.
• Digital Literacy Programs: Ideal for introducing students to computing in resource-limited environments, such as rural or underfunded schools.
• Language Labs & Training Centers: Supports multimedia-rich learning environments where students access language software, videos, and interactive content simultaneously.
• Exam & Testing Stations: Provides secure, standardized testing environments with uniform software configurations across all terminals.

By centralizing computing resources, educators benefit from simplified IT management, faster software updates, enhanced security, and reduced energy consumption—making nComputing a smart, sustainable choice for modern education.

Q4: Are there any special hardware requirements for using L300 or L350 terminals?

Yes, the nComputing L300 and L350 series are advanced zero-client terminals designed for demanding graphical performance, which means they require a capable host system to function optimally. These terminals are built to handle resource-intensive applications such as 3D modeling, video editing, and HD multimedia streaming.

To ensure smooth operation, the following hardware specifications are recommended for the host server or main PC:

Requirement	Recommended Specification	Purpose
Graphics Output	HDMI 1.4 or higher	Required for high-resolution display support (up to 1080p) and audio transmission.
GPU	Dedicated graphics card (e.g., NVIDIA Quadro, AMD Radeon Pro)	Handles multiple graphical sessions efficiently; integrated graphics may struggle under load.
Processor	Multi-core CPU (Intel i5/i7/Xeon or equivalent AMD)	Manages concurrent user sessions and application processing.
RAM	Minimum 16GB, 32GB+ recommended for multiple users	Ensures sufficient memory allocation per user session.
Storage	SSD with at least 256GB capacity	Improves boot times, application responsiveness, and data access speed.

Additionally, a gigabit Ethernet network is highly recommended to maintain low latency and high bandwidth between the terminals and the host. These terminals do not have internal processors or operating systems—they rely entirely on the host’s computing power—so server performance is critical.

Q5: How does the warranty on nComputing products work?

All nComputing hardware and software products come with a standard one-year limited warranty that covers defects in materials and workmanship under normal use. This includes protection against hardware failures such as faulty ports, power issues, or internal component malfunctions.

Key features of the warranty include:

• Coverage Duration: 12 months from the original date of purchase.
• What’s Covered: Manufacturing defects, hardware failures, and non-user-induced damages.
• What’s Not Covered: Damage from accidents, misuse, unauthorized modifications, or improper installation.
• Support Services: Access to technical support during business hours for troubleshooting and diagnostics.
• Replacement Policy: Defective units are typically repaired or replaced at no cost if the issue is covered under warranty.

For organizations seeking longer-term protection, extended warranty options are available for select models, offering coverage for up to three additional years. These extended plans often include priority support, faster turnaround times, and advance replacement services, making them ideal for mission-critical environments like schools and corporate offices.

It's recommended to register your product with nComputing after purchase to activate full warranty benefits and receive timely support.